DSM 7.1.1-42962 Update 6

[ChuckPa]

Did you give the new username permission to read your media ?
( We were forced to change the username. It was “Plex” but had to abandon that in DSM 7. The new username is PlexMediaServer.

Synology FAQ - Questions, Answers, and a few How-To's

FAQ 29 - DSM 7 - Give PlexMediaServer access to your media When you migrate to DSM 7, or are installing a server for the first time, folks forget to read the popup at the end of every installation which tells them about how to set permissions. This FAQ shows in detail how to do what those instructions state. When might you need to perform these steps? When upgrading, changing permissions from Plex to PlexMediaServer is overlooked. Installing Plex for the first time, new installation…