Server Version#: 7.0.1 -42218
Player Version#: 1.25.1.5286
Hi,
recently upgrade my NAs server to DSM 7 and i can no longer play music via the app on my iphone. I’ve got the latest version on plex running on my NAS and the latest IOS Plex app. When i try to play songs from outside my network i get a conversion failed error, in the logs i can see that it says direct play is disabled due to profile or setting limitations. Would appreciate any insight into why i am getting this issue. thanks,
Dec 08, 2021 15:55:58.026 [0x7f7c94dc9b38] DEBUG - [Transcode] MDE: Selected protocol http; container: ogg
Dec 08, 2021 15:55:58.026 [0x7f7c94dc9b38] DEBUG - [Transcode] MDE: analyzing media item 641
Dec 08, 2021 15:55:58.026 [0x7f7c94dc9b38] DEBUG - [Transcode] MDE: Mr Rock & Roll: Direct Play is disabled
Dec 08, 2021 15:55:58.026 [0x7f7c94dc9b38] DEBUG - [Transcode] Mr Rock & Roll - audio.bitrate limitation applies: 264 > 181
Dec 08, 2021 15:55:58.026 [0x7f7c94dc9b38] DEBUG - [Transcode] Mr Rock & Roll - audio.bitrate limitation applies: 264 > 181
Dec 08, 2021 15:55:58.026 [0x7f7c94dc9b38] DEBUG - [Transcode] MDE: Cannot direct stream audio stream due to profile or setting limitations
Dec 08, 2021 15:55:58.026 [0x7f7c94dc9b38] DEBUG - [Transcode] MDE: Mr Rock & Roll: selected media 0 / 641
Dec 08, 2021 15:55:58.027 [0x7f7c94dc9b38] DEBUG - [Transcode] Streaming Resource: Reached Decision id=721 codes=(General=1001,Direct play not available; Conversion OK. Direct Play=3000,App cannot direct play this item. Direct play is disabled. Transcode=1001,Direct play not available; Conversion OK.) media=(id=641 part=(id=641 decision=transcode protocol=http streams=(Audio=(id=993 decision=transcode bitrate=121 encoder=libopus channels=2 rate=48000))))
