Hello, just tried to update to the latest beta, I received the notification of the release of the latest Beta and went to install. I am receiving the error “This package is not supported on the platform of Diskstation or is incompatible with the current DSM version” Downloaded the installer via pl…

Is this related? New Synology DSM 7.2.2+ installer

It looks like the package for DSM7.2 has also been uploaded to DSM7 download link as well, my Synology can not be updated to 7.2… Unless the 2 are now considered the same?

I’ve a DS414 (DSM 7.1.1-42962 Update 6), which uses the armv7hf version of the spk. I can install and run both 1.40.5.8921 and 1.41.0.8930. Can you install 1.40.5.8921, the current public release? If 1.40.5.8921 will not install, something may have gone wrong when Plex created the files. If it i…

PlexMediaServer-1.40.5.8921-836b34c27-armv7neon_DSM7.spk installs not a problem.

Thanks. Could you re-download and try the beta again? You don’t have to run it, just see if it installs.

I get the same error message: This package is not supported on the platform of Diskstation or is incompatible with the current DSM version

Thanks for checking again. I’ll reach out to Plex.

Hi @thenextbutton We did make some changes to all three of our Plex Media Server for Synology packages (DSM 6, DSM 7, and DSM 7.2.2) and its possible that I missed something when handling supported architectures. I will take a look at this today.

While I check this, can you try the non-armv7neon build from our downloads site?

[image] chrisallen: non-armv7neon Thanks for jumping on the thread. The armv7hf versions install on my DS414 (DSM 7.1.1), both public (1.40.5.8921) and beta (1.41.0.8930). The Intel 64bit beta works on my DS918+ (DSM 7.2.1-69057 Update 5). I didn’t try the public release. EDIT: 1.40.5.89…

DSM7.1 installer not working?

Plex Media Server

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DSM7.1 installer not working?

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