Server Version#: DSM7
Player Version#: 1.24.1.4931
I’ve tried every time I see a newer version, to manually update the Plex server running on my DS214play. I manually download the official Plex file for my device, stop the Plex process, select the file and I get an error saying the file is invalid… every time?
It used to work. I’m on DSM7 and the version of Plex I have seems OK but I’m obviously keen to get to the bottom of why the official Plex updates for my machine have started to show an error every time. Otherwise, all my media works just fine…
Sounds like you might be providing the wrong package?
Can you confirm you downloaded the DSM7 package for the correct platform?
The DS214play is a bit dated but from what I can see, there’s still a valid package under ARMv7 (x13 Series, x14 Series (excluding DS414j), DS115j, RS815, and DS216se)
I’ve tried installing a few different packages. My last attempt was the 32bit file below (which is meant to be the right one for the DS214play or at least so I thought?).
The DS214play has an ARMv7 chip – no x86.
You cannot install/run packages made for different chip architectures on a Syno.
The installed version of DSM7 could also be part of the problem. However before blindly updating that… let’s wait to learn which one is safe to update to. DSM7 is a minefield…
Apologies… you’re right.
I was indeed going based on the available packages and assumed the x14 series mentioned as ARMv7 meaning the DS214play also used that chip. But it’s indeed using a 32bit Atom chip.
From what I can find online, you want the Intel 32-bit, DSM 7 version of Plex Media Server.
I couldn’t find anything from Intel proper, but this announcement at CPU World says the Evansport architecture chips run 32-bit Linux (the Synology page says the Atom CE5335 is based on Evansport).
gotcha. i was digging into the specifications as both you and tom were and then couldn’t figure out what was what with that CPU once Tom mentioned the ARM build.
