I recently changed to Ubuntu Linux for my Plex Media Server for reasons that are too in-depth to go into here. However, I am having an issue where I am seeing duplicate entries for a LOT of my movies. However…I do not have duplicate files in the movie folders (or extra files), all movies are in one folder on the share, and I didn’t have this issue on Windows. My files are stored on a Netgear ReadyNas and shared through a CIFS share.
Any ideas?
Also, I’ve noticed the response times when using Plex Apps to access the server are abysmally slow.
I destroyed my Linux VM and set up a new Windows Server 2012R2 VM and I am still having the duplicate movie issue.
When I highlight them individually it highlights both entries in Plex. This is quite bizzare and I have found no one with a similar issue. With everyone else they actually have more than one movie file, I do not.
Storing the files on a network share will slow down performance, so that may have been the source of some of your problems.
As for the duplicate problem. what version number of PMS? Have you followed the folder and file naming requirements? Can you provide a screenshot of the problem with the selection?
I’ve suffering this issues since re-installing Plex Server after re-installing Windows 10 on my desktop.
I now find that if I add multiple media items then the duplicates are not detected, but if I just add a single item per library scan.
Log files and screenshots available from;
Looks like this issue in my case is due to the Extras tag in the XML metadata, as this is the only item of difference that I can spot.
Anyone know how to resolve ?
I have the same issue on my server.
Everything is up-to-date (0.9.12) and the files are on the same machine and setup as suggested in regards to file names and directories. I’m using Ubuntu Server only (no UI) fully updated as a headless server.
0.9.12 is not up to date. 0.9.14.6 is the current public version - Plex have chosen to disable auto updates to 0.9.14 for some reason.
@MacGriogair said:
0.9.12 is not up to date. 0.9.14.6 is the current public version
Ok then why when i go in the Server\General tab on the server the version is 0.9.12.19 and it says
Up to date?
@markymarc53 said:
Ok then why when i go in the Server\General tab on the server the version is 0.9.12.19 and it says
Up to date?
@MacGriogair said:
Plex have chosen to disable auto updates to 0.9.14 for some reason.
I changed the update channel to Plex Pass instead of Public and now i have 0.9.15.0.
Still the same issue, in the On Deck i have doubles and in Recently Added as well.
Sorry for not responding sooner. The holiday were nightmare. It seems…that the duplicates have resolved themselves. Quite odd. Only thing I can assume is that there was some sort of PMS update that corrected the issue. Also, one thing to note. As soon as I changed back to Windows Server the lag in the plex apps and web ui went away completely. So I would go so far as to say it was an Ubuntu issue communicating with the NAS share. Which is funny considering the NAS is Unix based. You’d think Windows would struggle more.
Well, that was short lived. Problem is back. Made zero changes to PMS or my Library. Any ideas folks? It does not show up in the web ui of PMS but it still shows up in the plex apps. I have a screen shot showing that a bunch of movies form the end of my library are showing up smack in the middle of the rest of files.
I get this with TV shows a lot, across two different (Ubuntu 15.x) servers…
@geekcroft said:
I get this with TV shows a lot, across two different (Ubuntu 15.x) servers…
Seconded. Media info option in the Plex Web shows the same file (with exactly the same file name) twice, same file is logged as if two different files exist.
Bump. I have this on unraid, the sqlite db shows two entires for the tv shows, both lines are identical
I am also having the same issue. I am currently running the latest DVR beta, Version 1.2.0.2765 on Ubuntu Server 16.04.
I have several TV shows that show duplicate files even though there is only one media file for them. Looking at the show info, you can see that Plex shows the same file twice. If you look at the show’s XML, you can see two media nodes with two different IDs pointing to the same media file. I have included an example of the XML showing this.
Any help resolving this would be awesome.
Screenshot of Plex indicating this TV Show episode has duplicate media files.
Screenshot of Media Info screen for this episode. Note the two media files are identical.
Screenshot of the TVShow’s season folder and it’s contents. Note that there are no duplicates.
This is the XML file for the episode.
XML file
I think this problem is related to a conflict between the Plex automatic library update feature and the update library API call. On my system, Sonarr is configured to initiate a library update whenever it adds a new file. But adding the file also kicks off the “Update my library automatically” function on the Plex server. It seems that when these two processes kick off simultaneously, it results in a duplicate entry for the new file. Until the developers make an update to prevent the conflict, I think you’ll have to disable one of the two. I turned off the “Update my library automatically” option under the Plex server options screen and the problem went away.
Version 1.2.7.2987
I too am seeing duplicate movies from a single file. Plex is also not seeing the newest movie files, is there a file limit?
Has anybody found what’s causing this yet? I have nothing updating the library via API call, so it isn’t that on my system at least.
