DVR only recorded part of show

@johnm_ColaSC said:
Would need log files

EDIT: The Today Show did show up, but not for several hours after the show ended. The football show never showed up, and there’s 3 other recordings from yesterday that haven’t either.

I’m giving this just a little longer, hoping you can help me get it working. Otherwise, I’ll be contacting customer support for a refund.

@johnm_ColaSC said:
For any of these issues the first step would be seeing logs that cover the time when the recording would have occurred. Go to Settings/Server the following settings are correctly set:
Enable Plex Media Server debug logging - Enabled
Enable Plex Media Server verbose logging - Disabled
Allow Plex Media Server tokens in logs - Disabled

The next time this occurs you would need to grab logs and post them here. To grab the logs go to Settings/Server/Help, click the Download Logs link and upload the zip file created.

My recordings have been fine for the past few weeks, until last night when the DVR only recorded the first 42 minutes of Saturday Night Live.