Many of my scheduled live TV recordings are not making it all the way through - they appear with the message “There was a transcoder error”.
Initially I looked up a cause based on a dodgy W10 update in June/July, but when I went to install the KBs mentioned in the fix, W10 tells me they’re not valid for the installation any more.
I notice the issue has been occurring since early November - that’s how far back my recording history in Plex goes.
I’ve attached the logs. There were two times that it happened, both times in the log file it says:
“av_interleaved_write_frame(): Unknown error”. I know this is also a generic issue and the logs need to be reviewed to determine the issue.
I sincerely hope that I can help, because this error is really frustrating. Sadly, I doubt I can give you any particularly helpful information.
The error in the log, from what I can see, is a generic error - a catch-all - for when there are issues recording. It gives no really specific information about what causes it - although having said that, I never turned debug log on so perhaps that gives more insight.
I suspected the hard drive because about a month ago, the hard drive “disappeared” from windows - an apparent fault - and I had to unplug (it’s an SSD in an external enclosure) and plug in again for it to work. So, I suspected that either the enclosure or the SSD itself was the problem. To check, I used a different SSD and enclosure and haven’t had the problem since.
Hope that helps a little, as Plex support is pretty woeful on these boards.
