Server Version#: Plex Media Server v1.15.5.994-4610c6e8d - Linux Mint PC x86_64
Player Version#: N/A
Both show they are recording, but at the end of the second episode it fails to find the file so vanishes.
May 15, 2019 23:38:02.003 [0x7f5127fff700] ERROR - DVR:Grabber: Failed to inspect file: Could not parse /PlexMedia/HD/Series/.grab/968a74ef162d133f7d743504bd08b8bbb3157587/The Blacklist - S06E20 - Guillermo Rizal.ts (error=-2): No such file or directory
Plex Media Server.log (764.0 KB)
Keeps on happening, another episode today just failed.
May 19, 2019 22:33:01.509 [0x7ff789feb700] ERROR - DVR:Grabber: Failed to inspect file: Could not parse /PlexMedia/HD/Series/.grab/c5af9ece28db5d21301760234936b260c93f514b/NCIS - S16E22 - …and Executioner.ts (error=-2): No such file or directory
And again, I even checked before it finished recording, this was actually there!
May 19, 2019 23:05:01.421 [0x7ff81c9d4700] ERROR - DVR:Grabber: Failed to inspect file: Could not parse /PlexMedia/HD/Movies/.grab/63a760d50ba3059c867382e15104e4d93a0a161d/Suicide Squad (2016).ts (error=-2): No such file or directory
May 19, 2019 23:05:01.458 [0x7ff79affd700] INFO - Library section 2 (Movies) will be updated because of a change in ‘"/PlexMedia/HD/Movies"/Suicide Squad (2016)’
Similar problem here. This has been happening for a long time, but I constantly have items scheduled for recording that say they’ve been recorded “successfully” but then no file exists afterwards. In the attached Recording View, anything that doesn’t have a “Play” button in it but is shaded blue allegedly recorded but now has no file to play from.
Plex Media Server.log (2.6 MB)
Tried disabling transcoding in the DVR settings to see if that was causing the issue, but both of yesterday’s episodes still failed to record. I’ve also tried updating the tuner’s firmware, rebooting all devices on the network, etc.
I was recording to a network share on my QNAP and this happened frequently, have swapped to recording on a local SSD and HDD instead, so far so good.
Diagnosis: Plex is too aggressive in the file moving code, doesn’t work well with remote storage, should be improved.
All of my recording is to the local filesystem.
Still hasn’t happened again since I swapped to the local filesystem, does your machine have a lot of other disk IO around the time this happens?
Thanks for the screenshots and log. Unfortunately you have debug logging disabled on Plex Media Server
Please try again to get similar diagnostics with also the directory contents screenshots
I can see that it relates to comskip - so you could disable it until the issue is identified
May 21, 2019 22:13:51.278 [0x7f6bb53da700] ERROR - Couldn't rename file "/borg/media/videos/TV/.grab/62ea5fea20b2ddfd7323ce9fda10700cbe02216b/The Voice (2011) - S16E24 - Live Finale Part 2.ts" to "/borg/media/videos/TV/The Voice (2011)/Season 16/The Voice (2011) - S16E24 - Live Finale Part 2.ccyes/The Voice (2011) - S16E24 - Live Finale Part 2.ts": Not a directory
For logs - see
https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/
https://support.plex.tv/articles/200250417-plex-media-server-log-files/
Threw together a quick recording this morning. Failure is noted in Plex Media Server.1.log at 9:50 AM. This is on a CentOS system with all updates, running Plex 1.15.6.1079. Filesystem is ZFS, tuner is an HDHomerun Prime.
Didn’t remember to catch a directory listing during that recording, but it’s now trying to record the next episode and the following is a readout during that recording session:
[root@enterprise .grab]# ls -al
total 58
drwxr-xr-x+ 3 plex plex 3 May 31 09:50 .
drwxrwxr-x+ 42 plex jones 46 May 31 09:50 ..
drwxr-xr-x. 2 plex plex 3 May 31 09:44 ed5d0a728c957add0c797a1e262e2a31f7eeebd8
[root@enterprise .grab]# cd ed5d0a728c957add0c797a1e262e2a31f7eeebd8/
[root@enterprise ed5d0a728c957add0c797a1e262e2a31f7eeebd8]# ls -al
total 533734
drwxr-xr-x. 2 plex plex 3 May 31 09:44 .
drwxr-xr-x+ 3 plex plex 3 May 31 09:50 ..
-rw-r--r--. 1 plex plex 549191680 May 31 10:04 Futurama (1999) - S04E02 - A Tale of Two Santas.ts
[root@enterprise ed5d0a728c957add0c797a1e262e2a31f7eeebd8]#
Thank you - i think I have enough evidence to refer to the development team
Thanks so much!
The issue appears to be when there is more than one file to move at the end of comskip/post processing
Based on that feedback, I’ve disabled the CCHeck variable in the comskip.ini file I’m using to see if that helps.
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Release 1.18.3 has just got released to Beta as Plex Media Server version 1.18.3.2111
See Release Notice Plex Media Server
