DVR tuner not found on Shield PMS

Hi there,

I’m running DVR on my Synology NAS with my Triaxx TSS400 MKII. Works great, but no hardware transcoding support as it’s a DS218play. So I decided to move my PMS to my Nvidia Shield. unfortunately there I can’t find the tuner. On my NAS I run PMS version 1.13.6.283. On the Shield I tested with version 1.13.9.x and now I’m on 1.14.0.5470. Does anyone has an idea why one PMS is finding the DVR tuner and the other not? Is there any way to see something in logs why it can’t find the tuner? Btw. the tuner is a SAT>IP server.

Thanks a lot for any hint to fix this!

Regards
Gordon

Just to make sure it’s not an issue with the Plex version I installed a PMS on my PC (Windows) and this is also able to find the Tuner. On my Windows PC the PMS version is 1.14.0.5470, which is the same version like on the Shield. So I’m even more lost…

I just found in the “Plex Tuner Service.log” some messages stating that it could not locate some files. I don’t know if this could be the issue why it doesn’t discover my SAT2IP Server. I uploded the logfile, even the one from my Synology which finds the tuners. I really hope that someone has an idea.

This is the relevant part I think after a fresh start of the server:

Dec 09, 2018 23:37:39.806 [4918] INFO - Plex Tuner Service v1.0.0.0 - NVIDIA SHIELD Android TV darcy - build:
Dec 09, 2018 23:37:39.807 [4918] INFO - Android version: 8.0.0, language: C
Dec 09, 2018 23:37:39.807 [4918] INFO - Processor Unknown architecture
Dec 09, 2018 23:37:39.807 [4918] INFO - /data/user/0/com.plexapp.mediaserver.smb/Resources/Plex Tuner Service /data/user/0/com.plexapp.mediaserver.smb/Resources/Tuner/Private /data/user/0/com.plexapp.mediaserver.smb/Resources/Tuner/Shared 1.14.0.5470-9d51fdfaa 32600 /waitmutex
Dec 09, 2018 23:37:39.789 [4891] INFO - [I] broker_t::start…
Dec 09, 2018 23:37:39.921 [4891] INFO - [I] device_manager_t::init.
Dec 09, 2018 23:37:39.921 [4891] INFO - [I] device_manager_t::init. Initialize provider manager
Dec 09, 2018 23:37:39.921 [4891] INFO - [I] device_manager_t::init. Initialize all device auxes
Dec 09, 2018 23:37:39.921 [4891] INFO - [I] dvb_device_factory_t::get_aux_list
Dec 09, 2018 23:37:39.921 [4891] INFO - [I] tvbutler_aux_t::init
Dec 09, 2018 23:37:39.925 [4891] INFO - [I] web_server_t::start. Starting web server on port 32600
Dec 09, 2018 23:37:39.947 [4891] DEBUG - Unable to open named mutex F8EEB26D-AB23-4061-8250-130AB5285A4A with option 2: No such file or directory
Dec 09, 2018 23:37:40.348 [4928] INFO - [I] web_service_t::process_device_discovery
Dec 09, 2018 23:37:40.349 [4928] INFO - [I] device_reactor_t::get_device_list ()
Dec 09, 2018 23:37:40.349 [4928] INFO - [I] dvb_device_factory_t::get_device_list ()
Dec 09, 2018 23:37:42.362 [4928] INFO - [I] SAT2IP - discover_satip_servers(): no servers found
Dec 09, 2018 23:37:42.776 [4928] INFO - [I] v4l::DeviceGetList_impl. getting v4l device list
Dec 09, 2018 23:37:42.786 [4928] INFO - [I] onetv_factory::DeviceGetListEx >>
Dec 09, 2018 23:37:42.787 [4928] WARN - [W] onetv_factory::DeviceGetListEx. libusb_init returned an error -99
Dec 09, 2018 23:37:42.787 [4928] DEBUG - [I] file_tuner::get_stream_file. File /data/user/0/com.plexapp.mediaserver.smb/Resources/Tuner/Private/devices/dvb/file/drv_file.ini does not exist

PlexLogs.7z (140.5 KB)

2 posts were merged into an existing topic: Hauppauge wintv-dualhd not being detected after 7.2 shield update

Hi SA2000,

sorry for my late reply. I was quite busy the lasttwo weeks.
I think it is not the same issue like with the Haupauge tuner. I use a SAT>IP converter/server. Also I had the issue already before the Nvidia experience 7.2 update. I will upload the Full Logs as soon as I can.

Thanks for your support!

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