EAC3 7.1 is not correctly recognized and displayed as 5.1

Plex Media Server Metadata & Adding Files
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Server Version#: latest Beta
Player Version#: latets Beta
Shield 2019 Pro latetst Beta

First of all a thank you to the devs who got EAC3 7.1 up and running.

This thread results from:

Unfortunately, the topic of EAC3 7.1 is not yet completely finished or perfect. Unfortunately it is still recognized as 5.1 by the server.

Each of these three examples is not recognized correctly.

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nobody cares that Plex works wrong here?

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I’ve having same problem w/ PMS Version 1.18.7.2415

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Same issue here

  • Codec EAC3
  • ChaĂ®nes 6
  • Langue Français
  • Audio Channel Layout 5.1(side)
  • Sampling Rate 48000 Hz
  • Titre VFF EAC3 7.1
  • Display Title Français (EAC3 5.1)

1.18.8.2468

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Same here. I have EAC3 7.1 content which is displayed as only EAC3 5.1

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Unfortunately, the problem still persists. Current films with the latest versions of the programs. All Disney, StarWars and Marvel films in particular have DD+ with 7.1 for non-english soundtracks.

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Still unchanged. I am also surprised that nobody from Plex is reacting to it and leaving a comment. For me it is a “major problem” that Plex EAC3 does not recognize properly.

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Thanks for the reports. I’ll pass this along to one of our playback/transcoder engineers to see if we can improve this.

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no changes

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We are aware of this issue, but it is lower down the priority list. Sorry I don’t have an ETA or an update.

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