EAC3 errors

Plex Media Server Desktops & Laptops
1

Server Version#: 1.13.5.5332
Player Version#: Chrome Version 69.0.3497.92 (Official Build) (64-bit)
Sep 13, 2018 04:06:37.001 [0x7f2aabfff700] ERROR - [Transcoder] [eac3_eae @ 0x2263d00] EAE timeout! EAE not running, or wrong folder? Could not read ‘/tmp/pms-42403aa0-ee21-4a0c-b362-c82ecb9a915e/EasyAudioEncoder/Convert to WAV (to 8ch or less)/6tpezu8n07r6hxpynqfcsi3a_2197-0-11.wav’
Sep 13, 2018 04:06:37.002 [0x7f2ac5fff700] ERROR - [Transcoder] [eac3_eae @ 0x2263d00] error reading output
Sep 13, 2018 04:06:37.003 [0x7f2ac27ff700] ERROR - [Transcoder] Error while decoding stream #0:1: Input/output error

I’m getting a lot of these errors with multiple types of media (different shows), can somebody give me any insight on this? When this happens im getting spinning circles of death…

2

May I see the full sequence (DEBUG logging only)?

  1. Start playback
  2. Let it capture the error
  3. Stop Playback
  4. Settings - Server - Help - Download Logs
  5. Attach the ZIP file
  6. Attach the XML of the file played (Hover over it -> Get info -> View XML
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