Server Version#:Ubuntu 19.10
Player Version#: 1.18.5.2309
I’m having a problem with my Plex. Several times a day, the EAC transcoder crashes and fills my logs like this :
[Transcoder] [eac3_eae @ 0x2789d40] EAE timeout! EAE not running, or wrong folder? Could not read '/tmp/pms-13e6b794-1fde-4f2b-aed6-f8517d462afe/EasyAudioEncoder/Convert to WAV (to 8ch or less)/epbt2mxlv06h7o096735y4d7_3001-0-0.wav'
#259Feb 03, 2020 11:12:26.014 [0x7f09137fe700] ERROR - [Transcoder] [eac3_eae @ 0x2789d40] error reading output
#260Feb 03, 2020 11:12:26.015 [0x7f08daffd700] ERROR - [Transcoder] Error while decoding stream #0:1: Input/output error
#261Feb 03, 2020 11:12:26.018 [0x7f0958ff9700] DEBUG - Transcoder: session epbt2mxlv06h7o096735y4d7 indicated fallback to software decoding
#262Feb 03, 2020 11:12:29.000 [0x7f09497fa700] ERROR - [Transcoder] [eac3_eae @ 0x2789d40] EAE timeout! EAE not running, or wrong folder? Could not read '/tmp/pms-13e6b794-1fde-4f2b-aed6-f8517d462afe/EasyAudioEncoder/Convert to WAV (to 8ch or less)/epbt2mxlv06h7o096735y4d7_3001-0-1.wav'
#263Feb 03, 2020 11:12:29.000 [0x7f08f17fa700] ERROR - [Transcoder] [eac3_eae @ 0x2789d40] error reading output
#264Feb 03, 2020 11:12:29.000 [0x7f09137fe700] ERROR - [Transcoder] Error while decoding stream #0:1: Input/output error
#265Feb 03, 2020 11:12:32.000 [0x7f09127fc700] ERROR - [Transcoder] [eac3_eae @ 0x2789d40] EAE timeout! EAE not running, or wrong folder? Could not read '/tmp/pms-13e6b794-1fde-4f2b-aed6-f8517d462afe/EasyAudioEncoder/Convert to WAV (to 8ch or less)/epbt2mxlv06h7o096735y4d7_3001-0-2.wav'
#266Feb 03, 2020 11:12:32.017 [0x7f0958ff9700] ERROR - [Transcoder] [eac3_eae @ 0x2789d40] error reading output
#267Feb 03, 2020 11:12:32.018 [0x7f09497fa700] ERROR - [Transcoder] Error while decoding stream #0:1: Input/output error
#268Feb 03, 2020 11:12:35.000 [0x7f08daffd700] ERROR - [Transcoder] [eac3_eae @ 0x2789d40] EAE timeout! EAE not running, or wrong folder? Could not read '/tmp/pms-13e6b794-1fde-4f2b-aed6-f8517d462afe/EasyAudioEncoder/Convert to WAV (to 8ch or less)/epbt2mxlv06h7o096735y4d7_3001-0-3.wav'
#269Feb 03, 2020 11:12:35.000 [0x7f09137fe700] ERROR - [Transcoder] [eac3_eae @ 0x2789d40] error reading output
#270Feb 03, 2020 11:12:35.001 [0x7f0958ff9700] ERROR - [Transcoder] Error while decoding stream #0:1: Input/output error
#271Feb 03, 2020 11:12:38.000 [0x7f08f17fa700] ERROR - [Transcoder] [eac3_eae @ 0x2789d40] EAE timeout! EAE not running, or wrong folder? Could not read '/tmp/pms-13e6b794-1fde-4f2b-aed6-f8517d462afe/EasyAudioEncoder/Convert to WAV (to 8ch or less)/epbt2mxlv06h7o096735y4d7_3001-0-4.wav'
#272Feb 03, 2020 11:12:38.000 [0x7f08daffd700] ERROR - [Transcoder] [eac3_eae @ 0x2789d40] error reading output
#273Feb 03, 2020 11:12:38.000 [0x7f09137fe700] ERROR - [Transcoder] Error while decoding stream #0:1: Input/output error
#274Feb 03, 2020 11:12:41.000 [0x7f09127fc700] ERROR - [Transcoder] [eac3_eae @ 0x2789d40] EAE timeout! EAE not running, or wrong folder? Could not read '/tmp/pms-13e6b794-1fde-4f2b-aed6-f8517d462afe/EasyAudioEncoder/Convert to WAV (to 8ch or less)/epbt2mxlv06h7o096735y4d7_3001-0-5.wav'
#275Feb 03, 2020 11:12:41.000 [0x7f09497fa700] ERROR - [Transcoder] [eac3_eae @ 0x2789d40] error reading output
#276Feb 03, 2020 11:12:41.000 [0x7f08daffd700] ERROR - [Transcoder] Error while decoding stream #0:1: Input/output error
#277Feb 03, 2020 11:12:44.000 [0x7f09137fe700] ERROR - [Transcoder] [eac3_eae @ 0x2789d40] EAE timeout! EAE not running, or wrong folder? Could not read '/tmp/pms-13e6b794-1fde-4f2b-aed6-f8517d462afe/EasyAudioEncoder/Convert to WAV (to 8ch or less)/epbt2mxlv06h7o096735y4d7_3001-0-6.wav'
#278Feb 03, 2020 11:12:44.000 [0x7f0958ff9700] ERROR - [Transcoder] [eac3_eae @ 0x2789d40] error reading output
#279Feb 03, 2020 11:12:44.000 [0x7f09127fc700] ERROR - [Transcoder] Error while decoding stream #0:1: Input/output error
Plex version 1.18.5.2309
It’s running on a Hetzner box, Ubuntu 19.10.
Plex is not using docker.
Any ideas?
If I reboot the server it works for a few hours then dies again.
I’ve done the watchid 1000 fix and it’s made no difference.
Also tried deleting codecs folder.