Empty Trash Does not Remove Content

Plex Media Server Desktops & Laptops
1

Server Version#: 1.17.0.1709
Player Version#:

I unfortunately had a drive go bad and lost about 483 movies, however, plex won’t remove these from my library. If I go to them it says Unavailable but even after emptying to trash they still stay in my library and will not remove.Plex Media Server Logs_2019-09-25_22-51-57.zip (3.6 MB)

2

To make it go away, you need to at least create the top-most “mount point” directory which PMS went looking in.

e.g.

If the previous disk was mounted as /mnt/disk3 and /mnt/disk3/movies is where all your movies were,

then,

  1. mkdir -p /mnt/disk3/movies # so PMS can see the top-most directory of where the library is.
  2. PMS now satisfied, A normal Scan files will look like the media has been removed and the media directory for that Library section is intact.
  3. Empty Trash
  4. Clean Bundles

It should all clear out.

3

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.