Enable Remote Accees

Hi
I have tried everything to enable Plex remote access and I´m really stuck
I would appreciate some help
Thanks

mind sharing some details of your setup and what steps you’ve taken?

The support page for remote access is https://support.plex.tv/articles/200931138-troubleshooting-remote-access/

Even though PLEX says it can automatically configure the port it would not work for me. As soon as I manually specified the public port everything worked. I had already set up my router’s ports and firewall.

I would focus your attention on firewalls and opening ports. The 32400 port is usually specific enough, but what I found out recently is you can take in 32400 and place it on a different port when it gets to your device for example 32401. That way, you can have multiple Plex Streams (comes in as 32401, then pass it to Host A on 32400, comes in on 32402, pass it to Host B). I always thought I would need to pick one and stick with it but I had it working and was very happy with the discovery!

I’ve followed all the steps in this post

https://support.plex.tv/articles/200931138-troubleshooting-remote-access/

and I still can’t get it to work

Now it says double NAT but my cloud is connected to the router, I don’t have any other one in my networks

Really don’t know what else to do

How do I do that?

Router, Modem, ISP can all provide NAT support as the support article says . There is troubleshooting guidance in the link if you do have Double NAT, just follow the steps and narrow down what is going on.

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