EPG Broken in Melbourne Australia, reported by multiple people (working until about 3 days ago)

[ozsmac]

Server Version#: 1.40.5.8854
Player Version#: All, not relevant

EPG in Live TV stopped showing details a few days ago, no specific trigger that I can find. others have reported exactly the same issue here.

Something appears broken with the backend of the EPG service, hitting the main landing page works, however as soon as specific date parameters are added the 502 error happens.

Log error
ERROR - EPG: received HTTP response of 502 from request to https://epg.provider.plex.tv/grid/bulk?channelGridKey=5fc70607052f6f002ef46651&endDate=2024-08-20&startDate=2024-08-14&X-Plex-Language=en&X-Plex-Token=xxxxxxxxxxxxxxxxxxxx

502 is a Bad Gateway error - “The HyperText Transfer Protocol (HTTP) **502 Bad Gateway**server error response code indicates that the server, while acting as a gateway or proxy, received an invalid response from the upstream server”

Screen shot of result from web browser heading to URL https://epg.provider.plex.tv/grid/bulk?channelGridKey=5fc70607052f6f002ef46651&endDate=2024-08-20&startDate=2024-08-14&X-Plex-Language=en

Screen shot of result heading to URL https://epg.provider.plex.tv (this works ok)

Screen shot of client showing “Unknown Airing” for all channels

[kesawi]

Getting a similar issue with the EPG for Brisbane Australia, although mine says To be advised later.

[wjafarrow]

Oddly, ABC and SBS work for me but the rest don’t.

[BigWheel]

@wjafarrow have you tried refreshing EPG in the past few hours

[kesawi]

I had the same but it’s been resolved for me know.

[wjafarrow]

Just went good…
Any explanation on what it was? Sounded like a network issue with a bad gateway.

[ozsmac]

Confirmed as working, thanks!