EPG Guide Issue - Airings with the same name

I am now using better xml so I have progids for the NBA Basketball games - and they display correctly :slight_smile:

I think there are still some gaps in the approach to using the progids that start SH. i.e. daily shows on ESPN, like The Jump, use SH. But, as Plex assumes SH to be a movie, you can never series link, or record to TV libraries.

Question, should plex only assume Movie for something starting MV?

Therefore, based on @garyan2 descriptions above…
EP - we know this is a series :ballot_box_with_check:
MV - we know this is a film :ballot_box_with_check:
SH - we need to do something else?:x:

@timwoj
?

Dang, I must have missed an email from your earlier reply. Sorry about that.

I think there are still some gaps in the approach to using the progids that start SH. i.e. daily shows on ESPN, like The Jump, use SH. But, as Plex assumes SH to be a movie, you can never series link, or record to TV libraries.

That’s right. For dd_progid we only look for the value to start with EP. If it starts with anything else we assume it’s a movie except in the case where the category is Special then we will consider it an episode as well.

Two questions:

  • What does the ddprog_id value look like in the SH case? With EP we get both a season and an episode number. What do we get with SH?
  • Are you including category values with your airings? It’d be pretty easy to look for a sports category and just always mark it as an episode with the current year as the season, unless something more specific is included.

If anything about my post above is not clear, let me know. I’ll try to explain it better. With the dd_progid value, only those starting with MV are movies… everything else is an episode of some sort.

Plex’s current handling of ā€˜SH’ programs is the reason I had to create/include an ā€œoriginal_air_dateā€ value with a date and time that included a random seconds value. That was the only way I could find to force Plex to understand that a daily news program on Monday was not the same daily news program on Tuesday.

Nothing after the . For SH, example below…

episode-num system=ā€œdd_progidā€>SH02354472.0000</episode-num

Re: * Are you including category values with your airings? It’d be pretty easy to look for a sports category and just always mark it as an episode with the current year as the season, unless something more specific is included.

I use an xml someone publishes so don’t do anything to it. Is there something you suggest I can try?

Cheers

Changes have been made and now released in Plex Media Server beta 1.15.1.707

See Release Notice

  • (DVR) Better support for the dd_progid field in XMLTV. Adds handling of SH and MV tags. (#9680)
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Some early feedback…

SH Shows with [New] at the end of the title are showing ā€˜Unexpected Error’ when trying to record :x:
SH Shows without [New] at the end of the title are recording as TV :ballot_box_with_check:

The [New] issue may also be applying to EP shows

If it’s applying to EP shows as well, was it happening before these changes? The change I made looks for a specific regex ((MV|EP|SH|SP)(\\d+)\\.(\\d+)) and it only looks for that in the dd_progid element, so it’s unlikely it would affect something that ends with [NEW] in a different field.

I’ll give it a spin tomorrow if I can find some time.

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It was mostly fine before. Although I have seen it a couple of times before, maybe the update increased the number of occurances of an existing bug!?

My guess is that as your fix added more ā€˜New’ tags within plex - this may be conflicting with the [New] in the title.

I’ve also noticed that in the new version selecting some shows in android crashes plex, the same way it was in iOS before the recent fix

Cheers

The upcoming version of the Android client should fix a couple of crashes related to XMLTV (like the one where if you don’t pass an original-air-date). Can you give me a XML sample of an airing that causes it to crash? I can have the Android guy look into it.

I’ll look at the [NEW] thing today or tomorrow. I’m trying to get all of these wrapped up because I know I left you XMLTV guys hanging for a while there.

Here is an example that is crashing Android…

  <programme channel="1154" start="20190226100000 +0000" stop="20190226120000 +0000">
      <title lang="en">Today in New York [NEW]</title>
      <desc lang="en">The latest local news, weather and investigative stories impacting your community.</desc>
      <category lang="en">News</category>
      <episode-num system="dd_progid">SH00028374.0000</episode-num>
      <icon src="https://s3.amazonaws.com/schedulesdirect/assets/stationLogos/s10991_h3_aa.png"></icon>
      <language></language>
      <video>
          <present>yes</present>
          <colour>yes</colour>
          <quality>HDTV</quality>
      </video>
      <date></date>
      <new></new>
  </programme>

Also something you can pass to the Android guy…

On Fire Tv, when using the ā€˜Channels’ Grid view. Scrolling down 50 or so channels causes the cursor (Orange Highlight) to disappear. You can get it back by messing around (up down left right) a lot, but it’s a pain.

Cheers

@timwoj was that all you needed?

@niallparry_hotmail.com Sadly as of Thursday I’m not longer employed by Plex. I’m going to redirect you to @emilybersin who has taken over all of the Live TV issues. She’ll be able to help you from here on out.

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Hi @emilybersin

Please let me know when you’ve caught up on this thread.

Recording is currently impacted on the current beta version as a result of the change. Therefore be good to get it fixed.

Cheers

@niallparry_hotmail.com I will take a look at these. To confirm, you have two outstanding issues:

  1. SH Shows with [New] at the end of the title are failing to record.
  2. Scrolling down in the grid on Fire TV causes the cursor to disappear.

I assume #1 is higher priority for you, is that right?

Hi,

The issues are slightly different from your post, and can be split into XMLTV/Guide & Android

1. XMLTV/Guide
Since the Beta 1.15.1.707 update, there is an issue preventing the majority of TV shows to record (both SH and EP) - this seems to have coincided with ā€˜New’ tags being added into the Guide. Movies are recording fine.

2. Android
There are 2 issues

  • Selecting some shows in android crashes plex, the same way it was in iOS before the recent fix.
  • On Fire Tv, when using the ā€˜Channels’ Grid view. Scrolling down 50 or so channels causes the cursor (Orange Highlight) to disappear. You can get it back by messing around (up down left right) a lot, but it’s a pain

The XMLTV/guide issue is delineate priority, as I can’t record any Shows.

Thanks,

Niall

@emilybersin Version 1.15.1.791 seems to have the issue still - what is being done to resolve and fix?

Thanks

No change with 1.15.2.793…

If there is [NEW] in the title and ā€˜New’ Plex flag, trying to record presents an error ā€˜There was an unexpected error’