So I downloaded and imported a schedules direct guide into plex once I got it to a decent size.
I started setting up my series records (New records only. Prefer HD). All but one show is scheduled to record.
I refreshed the guide and now a few more shows appeared in the scheduled recording, but not all. All episodes are new so they should record.
I also deleted the series records and added them. That did not work. Not sure what to make of this.
Any suggestions?
Does your guide data include the indicator for new episodes? i.e. Do you see the “new” flag in your guide? This is how the DVR knows if an episode is new or not.
Edit - To be clear, “new” means a newly aired episode, not new to you.
Yes. New flag does appear in the guide.
And I agree - new as defined as “not a repeat” episode
Can you grab the PMS logs after the next failed recording? Make sure debug logging is enabled and verbose is off.
I am doing some testing with the guide to see if I can spot the problem. I am seeing some interesting results (by the way I am using Plex in a unraid docker). For instance,
using epg123 downloading and importing the guide I had better results (the"new" flag appears, but not all series would schedule new episodes to record). EPG123 has a special option that “allows” the new flag to appear in place of air date.
downloading the guide directly from schedules direct and importing the xml no new episodes are set to record (I think the issue here is the “new” flag does not appear in the guide, so all recordings have to be set to new and repeat to record - and even here some shows will not record no matter what).
And to be clear - the issue so far is not that I have failed recordings, its that recordings for new episodes are not being scheduled to record.
Is there a known issue with schedules direct xml and plex not displaying/using the “new” flag in the guide data?
I’m not aware of any specific issues. Can you provide me a screenshot of the guide with the flag just incase these guides are doing something different.
Providing two shots. Top is the grid showing new flag. Next is the schedule page showing only three shows scheduled for recording when all others are not (including Dr. Phil which in the grid is listed as new).
Also, not for nothing, but I think I know why the epg123 imported guide (shown above) shows the new flag and schedules direct guide does not. Is plex looking for that to determine if an episode is new or is it looking at episode number or air date?
Can you show me the details for one of those episodes?
Actually no. I meant in the guide. I’d like to see the details that are available from the XML.
Also attaching the other (preferred) guide. This one comes directly from schedules direct. It is missing the “new” flags in the guide listing.
guide.zip (26.9 MB)
Actually, I just meant to click on the entry in the guide to expand the box and show me the rest of the information.
OK, i think i 'm beginning to lose the thread here. Not sure what you’re looking for, but here is a shot of one of the guide listings with the description.
That is what I wanted to see. Your guide data looks fine. I’m not sure why that episode isn’t being recorded or listed in the recording schedule. I’m gonna need to see your PMS logs.
I’m flipping back and forth between the two guide data I’ve sent you. I am now testing the guide data that does not have the “new” flag present in the guide listing.
Can you answer my previous question - is that flag needed to determine if an episode is new or does Plex look at other things like air date or episode number?
Also, how do I find the pms logs you need? There appear to be a bunch of log files. And do they contain any sensitive data that I might not want to send via the forum (and send via email instead)?
The new flag is the main indicator. The aired date and other info is used to match, so it could be possible that if there is something missing, the episode could be getting matched to an episode you previously recorded so it thinks it’s a repeat even though there is a new flag.
You can PM the log to me. Get me the entire log package using Plex Web. Settings \ Server \ Manage \ Troubleshooting \ download logs. That will produce a zip file. Send me the zip file.
OK. Logs sent.
Thanks!
Just noticed this happening on my docker system as well.
One thing I did notice is that there is a “new” tag in the xml, but it looks like this:
<programme start="20200122010000 +0000" stop="20200122020000 +0000" channel="I31225.json.schedulesdirect.org">
<title>Dr. Phil</title>
<sub-title>My Ex Put Cameras at My House to Prove I'm a Horrible Mom</sub-title>
<desc>Jason says his ex-wife, Tina, refuses to be a parent, while their 16-year-old daughter refuses to talk to him, because he is a disciplinarian; Tina says Jason has put up cameras to watch her and her daughter and listen to their conversations.</desc>
<credits>
<presenter>Phil McGraw</presenter>
</credits>
<category>Talk</category>
<category>Series</category>
<category>series</category>
<episode-num system="xmltv_ns">17.84.</episode-num>
<episode-num system="dd_progid">EP005178513153</episode-num>
<video>
<quality>HDTV</quality>
</video>
<audio>
<stereo>stereo</stereo>
</audio>
<previously-shown start="20200121" />
<new />
<subtitles type="teletext" />
<rating system="Régie du cinéma">
<value>13+</value>
</rating>
<rating system="Canadian Parental Rating">
<value>14+</value>
</rating>
<rating system="Film & Publication Board">
<value>13</value>
</rating>
<rating system="USA Parental Rating">
<value>TVPG</value>
</rating>
</programme>
Right below where it says previously shown it says “new”. However that line appears to be malformed. Am I right?
