Error 4294967279

Server Version#: Latest
Player Version#: Latest
Tuner Make/Model: SiliconDust
Guide/Lineup name:
Using XMLTV?:
Channel number/Name:
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

This error is happening repeatedly when trying to watch LiveTV from my SiliconDust tuner and it is frustrating.

1 Like

I have started to receive the same error since some updates, this is with the Mac OS Plex Player.

I use the Beta channel for Server and have even restored to a full clear and reinstall, error still appears.

Server version 1.32.5.7210

HDHomeRun CONNECT - 2 Tuners

Live TV works when played on other devices, iPAD, Apple TV or iPhone

Only when using the Plex Player on the same machine as where the Plex Server is also running, this error appears.

What is also interesting is that I can move pass the error dialogue and press the play icon, I then get approx. 10 secs of live TV then crashed back to the Home page.

If I use Plex Web - then the TV functions as expected

1 Like

Same error here. This happens for me in Plex for Mac and in Web version. All recordings on DVR are also always 1 min now :frowning:

Versions:

  • I am using HDHomeRun EXTEND Model: HDTC-2US, 20230505 (prior firmware, same issue)
  • I have Plex Mac 1.73.1.3905-c1a43e18 (although this seems to have happened on prior versions).
  • I have Plex Server version plexinc/pms-docker:1.32.4.7195-7c8f9d3b6 and also occurred on plexinc/pms-docker:1.32.1.6999-91e1e2e2c

I get error plex An unknown error occurred (4294967279) Error code: 4294967279

and eventually it fails: Playback Error This live TV session has ended.

Some potentially relevant logs below. This didn’t used happen.

Jul 09, 2023 10:07:39.436 [140596825692984] ERROR - [Req#267/Grabber/5fc76b2d598c41002dbde893-5fc705f0a62668002dcefc18-od23bhtb56ad8ammq158f698] Unable to find title for item of type 5
Jul 09, 2023 10:07:39.436 [140596825692984] ERROR - [Req#267/Grabber/5fc76b2d598c41002dbde893-5fc705f0a62668002dcefc18-od23bhtb56ad8ammq158f698] Unable to find title for item of type 5
Jul 09, 2023 10:07:39.898 [140596821474104] ERROR - [Req#295/Transcode/66a7fe9b-afad-46ee-94ec-7cd5af43e3dc/5b2e08ae-0e41-4447-a838-11f071251ec5] [mpeg2video @ 0x7f0eee7bf0c0] Invalid frame dimensions 0x0.
Jul 09, 2023 10:07:39.900 [140596806568760] ERROR - [Req#296/Transcode/66a7fe9b-afad-46ee-94ec-7cd5af43e3dc/5b2e08ae-0e41-4447-a838-11f071251ec5] [mpeg2video @ 0x7f0eee7bf0c0] Invalid frame dimensions 0x0.
Jul 09, 2023 10:07:39.979 [140596760542008] ERROR - [Req#297/Transcode/66a7fe9b-afad-46ee-94ec-7cd5af43e3dc/5b2e08ae-0e41-4447-a838-11f071251ec5] [mpeg2video @ 0x7f0eee7bf0c0] Invalid frame dimensions 0x0.
Jul 09, 2023 10:07:39.999 [140596804291384] ERROR - [Req#298/Transcode/66a7fe9b-afad-46ee-94ec-7cd5af43e3dc/5b2e08ae-0e41-4447-a838-11f071251ec5] [mpeg2video @ 0x7f0eee7bf0c0] Invalid frame dimensions 0x0.
Jul 09, 2023 10:07:40.000 [140596823583544] ERROR - [Req#299/Transcode/66a7fe9b-afad-46ee-94ec-7cd5af43e3dc/5b2e08ae-0e41-4447-a838-11f071251ec5] [mpeg2video @ 0x7f0eee7bf0c0] Invalid frame dimensions 0x0.
Jul 09, 2023 10:07:40.001 [140596821474104] ERROR - [Req#29a/Transcode/66a7fe9b-afad-46ee-94ec-7cd5af43e3dc/5b2e08ae-0e41-4447-a838-11f071251ec5] [mpeg2video @ 0x7f0eee7bf0c0] Invalid frame dimensions 0x0.
Jul 09, 2023 10:07:40.079 [140596806568760] ERROR - [Req#29b/Transcode/66a7fe9b-afad-46ee-94ec-7cd5af43e3dc/5b2e08ae-0e41-4447-a838-11f071251ec5] [mpeg2video @ 0x7f0eee7bf0c0] Invalid frame dimensions 0x0.
Jul 09, 2023 10:07:40.099 [140596760542008] ERROR - [Req#29c/Transcode/66a7fe9b-afad-46ee-94ec-7cd5af43e3dc/5b2e08ae-0e41-4447-a838-11f071251ec5] [mpeg2video @ 0x7f0eee7bf0c0] Invalid frame dimensions 0x0.
Jul 09, 2023 10:07:40.100 [140596804291384] ERROR - [Req#29d/Transcode/66a7fe9b-afad-46ee-94ec-7cd5af43e3dc/5b2e08ae-0e41-4447-a838-11f071251ec5] [mpeg2video @ 0x7f0eee7bf0c0] Invalid frame dimensions 0x0.
Jul 09, 2023 10:07:40.120 [140596823583544] ERROR - [Req#29e/Transcode/66a7fe9b-afad-46ee-94ec-7cd5af43e3dc/5b2e08ae-0e41-4447-a838-11f071251ec5] [mpeg2video @ 0x7f0eee7bf0c0] Invalid frame dimensions 0x0.
Jul 09, 2023 10:07:40.200 [140596821474104] ERROR - [Req#29f/Transcode/66a7fe9b-afad-46ee-94ec-7cd5af43e3dc/5b2e08ae-0e41-4447-a838-11f071251ec5] [mpeg2video @ 0x7f0eee7bf0c0] Invalid frame dimensions 0x0.
Jul 09, 2023 10:07:40.200 [140596806568760] ERROR - [Req#2a0/Transcode/66a7fe9b-afad-46ee-94ec-7cd5af43e3dc/5b2e08ae-0e41-4447-a838-11f071251ec5] [mpeg2video @ 0x7f0eee7bf0c0] Invalid frame dimensions 0x0.
Jul 09, 2023 10:07:40.201 [140596760542008] ERROR - [Req#2a1/Transcode/66a7fe9b-afad-46ee-94ec-7cd5af43e3dc/5b2e08ae-0e41-4447-a838-11f071251ec5] [mpeg2video @ 0x7f0eee7bf0c0] Invalid frame dimensions 0x0.
Jul 09, 2023 10:07:40.220 [140596804291384] ERROR - [Req#2a2/Transcode/66a7fe9b-afad-46ee-94ec-7cd5af43e3dc/5b2e08ae-0e41-4447-a838-11f071251ec5] [mpeg2video @ 0x7f0eee7bf0c0] Invalid frame dimensions 0x0.
Jul 09, 2023 10:07:40.462 [140596823583544] ERROR - [Req#2a3/Transcode/66a7fe9b-afad-46ee-94ec-7cd5af43e3dc/5b2e08ae-0e41-4447-a838-11f071251ec5] [mpeg2video @ 0x7f0eee7bf0c0] Invalid frame dimensions 0x0.
Jul 09, 2023 10:07:40.605 [140596825692984] ERROR - [Req#267/Grabber/5fc76b2d598c41002dbde893-5fc705f0a62668002dcefc18-od23bhtb56ad8ammq158f698] Unknown metadata type: 
Jul 09, 2023 10:07:41.054 [140596760542008] ERROR - [Req#2b0/Transcode] [FFMPEG] - Cannot load libcuda.so.1
Jul 09, 2023 10:07:41.054 [140596760542008] ERROR - [Req#2b0/Transcode] [FFMPEG] - Could not dynamically load CUDA
Jul 09, 2023 10:07:41.056 [140596760542008] ERROR - [Req#2b0/Transcode] [FFMPEG] - Cannot load libcuda.so.1
Jul 09, 2023 10:07:41.056 [140596760542008] ERROR - [Req#2b0/Transcode] [FFMPEG] - Could not dynamically load CUDA
Jul 09, 2023 10:07:41.056 [140596760542008] ERROR - [Req#2b0/Transcode] [FFMPEG] - Cannot load libcuda.so.1
Jul 09, 2023 10:07:41.056 [140596760542008] ERROR - [Req#2b0/Transcode] [FFMPEG] - Could not dynamically load CUDA
Jul 09, 2023 10:07:41.056 [140596760542008] ERROR - [Req#2b0/Transcode] [FFMPEG] - Cannot load libcuda.so.1
Jul 09, 2023 10:07:41.056 [140596760542008] ERROR - [Req#2b0/Transcode] [FFMPEG] - Could not dynamically load CUDA
Jul 09, 2023 10:07:46.339 [140596823583544] ERROR - [Req#30a/Transcode] [FFMPEG] - Cannot load libcuda.so.1
Jul 09, 2023 10:07:46.339 [140596823583544] ERROR - [Req#30a/Transcode] [FFMPEG] - Could not dynamically load CUDA
Jul 09, 2023 10:07:46.340 [140596823583544] ERROR - [Req#30a/Transcode] [FFMPEG] - Cannot load libcuda.so.1
Jul 09, 2023 10:07:46.340 [140596823583544] ERROR - [Req#30a/Transcode] [FFMPEG] - Could not dynamically load CUDA
Jul 09, 2023 10:07:46.340 [140596823583544] ERROR - [Req#30a/Transcode] [FFMPEG] - Cannot load libcuda.so.1
Jul 09, 2023 10:07:46.340 [140596823583544] ERROR - [Req#30a/Transcode] [FFMPEG] - Could not dynamically load CUDA
Jul 09, 2023 10:07:46.340 [140596823583544] ERROR - [Req#30a/Transcode] [FFMPEG] - Cannot load libcuda.so.1
Jul 09, 2023 10:07:46.340 [140596823583544] ERROR - [Req#30a/Transcode] [FFMPEG] - Could not dynamically load CUDA
Jul 09, 2023 10:07:46.442 [140596821474104] ERROR - [Req#39a/Transcode/ata0y3o7wxdd955jmrd86ujb/78d9f445-1014-4c65-b12d-6a778d2d2d56] [mpeg2video @ 0x7fb0813c6bc0] Invalid frame dimensions 0x0.
Jul 09, 2023 10:07:46.442 [140596819143480] ERROR - [Req#39b/Transcode/ata0y3o7wxdd955jmrd86ujb/78d9f445-1014-4c65-b12d-6a778d2d2d56] [mpeg2video @ 0x7fb0813c6bc0] Invalid frame dimensions 0x0.
Jul 09, 2023 10:07:46.442 [140596823583544] ERROR - [Req#39c/Transcode/ata0y3o7wxdd955jmrd86ujb/78d9f445-1014-4c65-b12d-6a778d2d2d56] [mpeg2video @ 0x7fb0813c6bc0] Invalid frame dimensions 0x0.
Jul 09, 2023 10:07:46.443 [140596760542008] ERROR - [Req#39d/Transcode/ata0y3o7wxdd955jmrd86ujb/78d9f445-1014-4c65-b12d-6a778d2d2d56] [mpeg2video @ 0x7fb0813c6bc0] Invalid frame dimensions 0x0.
Jul 09, 2023 10:07:46.443 [140596806568760] ERROR - [Req#39e/Transcode/ata0y3o7wxdd955jmrd86ujb/78d9f445-1014-4c65-b12d-6a778d2d2d56] [mpeg2video @ 0x7fb0813c6bc0] Invalid frame dimensions 0x0.
Jul 09, 2023 10:07:46.443 [140596821474104] ERROR - [Req#39f/Transcode/ata0y3o7wxdd955jmrd86ujb/78d9f445-1014-4c65-b12d-6a778d2d2d56] [mpeg2video @ 0x7fb0813c6bc0] Invalid frame dimensions 0x0.
Jul 09, 2023 10:07:46.443 [140596819143480] ERROR - [Req#3a0/Transcode/ata0y3o7wxdd955jmrd86ujb/78d9f445-1014-4c65-b12d-6a778d2d2d56] [mpeg2video @ 0x7fb0813c6bc0] Invalid frame dimensions 0x0.
Jul 09, 2023 10:07:46.443 [140596823583544] ERROR - [Req#3a1/Transcode/ata0y3o7wxdd955jmrd86ujb/78d9f445-1014-4c65-b12d-6a778d2d2d56] [mpeg2video @ 0x7fb0813c6bc0] Invalid frame dimensions 0x0.
Jul 09, 2023 10:07:46.444 [140596760542008] ERROR - [Req#3a2/Transcode/ata0y3o7wxdd955jmrd86ujb/78d9f445-1014-4c65-b12d-6a778d2d2d56] [mpeg2video @ 0x7fb0813c6bc0] Invalid frame dimensions 0x0.
Jul 09, 2023 10:07:46.444 [140596806568760] ERROR - [Req#3a3/Transcode/ata0y3o7wxdd955jmrd86ujb/78d9f445-1014-4c65-b12d-6a778d2d2d56] [mpeg2video @ 0x7fb0813c6bc0] Invalid frame dimensions 0x0.
Jul 09, 2023 10:07:46.444 [140596821474104] ERROR - [Req#3a4/Transcode/ata0y3o7wxdd955jmrd86ujb/78d9f445-1014-4c65-b12d-6a778d2d2d56] [mpeg2video @ 0x7fb0813c6bc0] Invalid frame dimensions 0x0.
Jul 09, 2023 10:07:46.444 [140596819143480] ERROR - [Req#3a5/Transcode/ata0y3o7wxdd955jmrd86ujb/78d9f445-1014-4c65-b12d-6a778d2d2d56] [mpeg2video @ 0x7fb0813c6bc0] Invalid frame dimensions 0x0.
Jul 09, 2023 10:07:46.511 [140596760542008] WARN - [Req#3ae] Could not convert "state" ("error") to the correct type
Jul 09, 2023 10:07:56.390 [140596806568760] WARN - [Req#40b] Could not convert "state" ("error") to the correct type
Jul 09, 2023 10:08:06.394 [140596804291384] WARN - [Req#49b] Could not convert "state" ("error") to the correct type
Jul 09, 2023 10:08:16.395 [140596819143480] WARN - [Req#4da] Could not convert "state" ("error") to the correct type
Jul 09, 2023 10:08:16.397 [140596806568760] WARN - [Req#53c/Transcode] Got a transcode session ping without a valid session ID.
Jul 09, 2023 10:08:26.389 [140596819143480] WARN - [Req#53d] Could not convert "state" ("error") to the correct type
Jul 09, 2023 10:08:36.389 [140596819143480] WARN - [Req#54e] Could not convert "state" ("error") to the correct type
Jul 09, 2023 10:08:46.391 [140596804291384] WARN - [Req#580] Could not convert "state" ("error") to the correct type
Jul 09, 2023 10:08:46.394 [140596823583544] WARN - [Req#5c3/Transcode] Got a transcode session ping without a valid session ID.
Jul 09, 2023 10:08:56.395 [140596819143480] WARN - [Req#614] Could not convert "state" ("error") to the correct type
Jul 09, 2023 10:09:06.390 [140596823583544] WARN - [Req#698] Could not convert "state" ("error") to the correct type
Jul 09, 2023 10:09:16.395 [140596823583544] WARN - [Req#717] Could not convert "state" ("error") to the correct type
Jul 09, 2023 10:09:16.397 [140596804291384] WARN - [Req#73c/Transcode] Got a transcode session ping without a valid session ID.
Jul 09, 2023 10:09:26.389 [140596823583544] WARN - [Req#73d] Could not convert "state" ("error") to the correct type
Jul 09, 2023 10:09:36.395 [140596823583544] WARN - [Req#74e] Could not convert "state" ("error") to the correct type
Jul 09, 2023 10:09:46.395 [140596823583544] WARN - [Req#761] Could not convert "state" ("error") to the correct type
Jul 09, 2023 10:09:46.397 [140596823583544] WARN - [Req#783/Transcode] Got a transcode session ping without a valid session ID.
Jul 09, 2023 10:09:56.396 [140596823583544] WARN - [Req#785] Could not convert "state" ("error") to the correct type
Jul 09, 2023 10:10:06.397 [140596823583544] WARN - [Req#79e] Could not convert "state" ("error") to the correct type
Jul 09, 2023 10:10:16.391 [140596823583544] WARN - [Req#7af] Could not convert "state" ("error") to the correct type
Jul 09, 2023 10:10:16.393 [140596823583544] WARN - [Req#7ca/Transcode] Got a transcode session ping without a valid session ID.
Jul 09, 2023 10:10:26.394 [140596823583544] WARN - [Req#7cb] Could not convert "state" ("error") to the correct type
Jul 09, 2023 10:10:36.395 [140596823583544] WARN - [Req#7d4] Could not convert "state" ("error") to the correct type
Jul 09, 2023 10:10:46.389 [140596823583544] WARN - [Req#7ed] Could not convert "state" ("error") to the correct type
Jul 09, 2023 10:10:46.391 [140596823583544] WARN - [Req#807/Transcode] Got a transcode session ping without a valid session ID.
Jul 09, 2023 10:10:56.395 [140596823583544] WARN - [Req#809] Could not convert "state" ("error") to the correct type
Jul 09, 2023 10:11:06.397 [140596823583544] WARN - [Req#81a] Could not convert "state" ("error") to the correct type
Jul 09, 2023 10:11:16.390 [140596823583544] WARN - [Req#82b] Could not convert "state" ("error") to the correct type
Jul 09, 2023 10:11:16.391 [140596823583544] WARN - [Req#841/Transcode] Got a transcode session ping without a valid session ID.
Jul 09, 2023 10:11:19.686 [140596825692984] INFO - [Req#85d] AutoUpdate: no updates available
Jul 09, 2023 10:11:24.344 [140596676553528] WARN - [Req#852] QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Jul 09, 2023 10:11:24.344 [140596676553528] WARN - [Req#852] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jul 09, 2023 10:11:24.350 [140596676553528] WARN - [Req#852] QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Jul 09, 2023 10:11:24.350 [140596676553528] WARN - [Req#852] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jul 09, 2023 10:11:24.423 [140596670225208] WARN - [Req#884] QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Jul 09, 2023 10:11:24.423 [140596670225208] WARN - [Req#884] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jul 09, 2023 10:11:24.424 [140596672334648] WARN - [Req#889] QueryParser: Invalid field 'sectionID' found, ignoring.
Jul 09, 2023 10:11:24.424 [140596672334648] WARN - [Req#889] QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Jul 09, 2023 10:11:24.424 [140596672334648] WARN - [Req#889] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jul 09, 2023 10:11:24.425 [140596672334648] WARN - [Req#889] QueryParser: Invalid field 'sectionID' found, ignoring.
Jul 09, 2023 10:11:24.425 [140596672334648] WARN - [Req#889] QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Jul 09, 2023 10:11:24.425 [140596672334648] WARN - [Req#889] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jul 09, 2023 10:11:24.426 [140596823583544] WARN - [Req#886] QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Jul 09, 2023 10:11:24.426 [140596823583544] WARN - [Req#886] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jul 09, 2023 10:11:24.428 [140596676553528] WARN - [Req#885] QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Jul 09, 2023 10:11:24.428 [140596676553528] WARN - [Req#885] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jul 09, 2023 10:11:24.559 [140596825692984] ERROR - [Req#898] Error resizing an image, we don't trust what we cached [/config/Library/Application Support/Plex Media Server/Cache/PhotoTranscoder/86/862d131a66daf98b4a2cfa296a0d21c21dabeeb0.jpg]
Jul 09, 2023 10:11:24.697 [140596674444088] WARN - [Req#8b0] QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Jul 09, 2023 10:11:24.697 [140596674444088] WARN - [Req#8b0] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jul 09, 2023 10:11:24.701 [140596825692984] WARN - [Req#8b2] QueryParser: Invalid field 'sectionID' found, ignoring.
Jul 09, 2023 10:11:24.701 [140596825692984] WARN - [Req#8b2] QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Jul 09, 2023 10:11:24.701 [140596825692984] WARN - [Req#8b2] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jul 09, 2023 10:11:24.702 [140596825692984] WARN - [Req#8b2] QueryParser: Invalid field 'sectionID' found, ignoring.
Jul 09, 2023 10:11:24.702 [140596825692984] WARN - [Req#8b2] QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Jul 09, 2023 10:11:24.702 [140596825692984] WARN - [Req#8b2] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jul 09, 2023 10:11:25.113 [140596674444088] ERROR - [Req#8e8] Format [JPEG] - Corrupt JPEG data: bad Huffman code
Jul 09, 2023 10:11:25.434 [140596823583544] WARN - [Req#919] QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Jul 09, 2023 10:11:25.434 [140596823583544] WARN - [Req#919] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jul 09, 2023 10:11:25.442 [140596823583544] WARN - [Req#91a] QueryParser: Invalid field 'sectionID' found, ignoring.
Jul 09, 2023 10:11:25.442 [140596823583544] WARN - [Req#91a] QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Jul 09, 2023 10:11:25.442 [140596823583544] WARN - [Req#91a] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jul 09, 2023 10:11:25.443 [140596823583544] WARN - [Req#91a] QueryParser: Invalid field 'sectionID' found, ignoring.
Jul 09, 2023 10:11:25.443 [140596823583544] WARN - [Req#91a] QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Jul 09, 2023 10:11:25.443 [140596823583544] WARN - [Req#91a] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jul 09, 2023 10:11:26.398 [140596674444088] WARN - [Req#843] Could not convert "state" ("error") to the correct type
Jul 09, 2023 10:11:32.226 [140596687100728] ERROR - [Req#975/Grabber/5fc76b2d598c41002dbde893-5fc705f0a62668002dcefc18-s7dvk819sdryfa64efegbdq2] Unknown metadata type: 
Jul 09, 2023 10:11:36.396 [140596670225208] WARN - [Req#940] Could not convert "state" ("error") to the correct type
Jul 09, 2023 10:11:37.092 [140596670225208] ERROR - [Req#9c6/Transcode] [FFMPEG] - Cannot load libcuda.so.1
Jul 09, 2023 10:11:37.092 [140596670225208] ERROR - [Req#9c6/Transcode] [FFMPEG] - Could not dynamically load CUDA
Jul 09, 2023 10:11:37.092 [140596670225208] ERROR - [Req#9c6/Transcode] [FFMPEG] - Cannot load libcuda.so.1
Jul 09, 2023 10:11:37.092 [140596670225208] ERROR - [Req#9c6/Transcode] [FFMPEG] - Could not dynamically load CUDA
Jul 09, 2023 10:11:37.092 [140596670225208] ERROR - [Req#9c6/Transcode] [FFMPEG] - Cannot load libcuda.so.1
Jul 09, 2023 10:11:37.092 [140596670225208] ERROR - [Req#9c6/Transcode] [FFMPEG] - Could not dynamically load CUDA
Jul 09, 2023 10:11:37.092 [140596670225208] ERROR - [Req#9c6/Transcode] [FFMPEG] - Cannot load libcuda.so.1
Jul 09, 2023 10:11:37.092 [140596670225208] ERROR - [Req#9c6/Transcode] [FFMPEG] - Could not dynamically load CUDA
Jul 09, 2023 10:11:38.456 [140596670225208] ERROR - [Req#a61/Transcode/qtkgkivf02fnm83z6mkpoasp/cc53ea6d-58a5-4c6b-b76f-6ec15e91f998] [ac3 @ 0x7f6c93b7bb00] expacc 127 is out-of-range
Jul 09, 2023 10:11:38.456 [140596676553528] ERROR - [Req#a72/Transcode/qtkgkivf02fnm83z6mkpoasp/cc53ea6d-58a5-4c6b-b76f-6ec15e91f998] [ac3 @ 0x7f6c93b7bb00] error decoding the audio block
Jul 09, 2023 10:11:40.730 [140596850645816] ERROR - [TranscodeOutputStream] Session appears to have died from under us
Jul 09, 2023 10:12:41.791 [140596676553528] ERROR - [Req#d2d/Transcode/66a7fe9b-afad-46ee-94ec-7cd5af43e3dc/5b2e08ae-0e41-4447-a838-11f071251ec5] http://10.1.111.22:5004/auto/v4.2?transcode=none: I/O error
Jul 09, 2023 10:12:46.852 [140596674444088] WARN - [Req#d44/Live/66a7fe9b-afad-46ee-94ec-7cd5af43e3dc/s7dvk819sdryfa64efegbdq2] buildLiveM3U8: no instance available

Was someone going to address this issue? Or, is this form just to vent your frustrations over an actual issue? LOL! I am having the same issue with the MAC Desktop Client app. Everything else working (Web app, Roku, Chromecast, Server) except the MDC. Keep getting the 4294967279. Removed manually and reinstalled SEVERAL times and the same thing. And, I noticed it only happens when going into “Live TV” and only specific channels. It is really strange. But, all other options listed above work. Something definitely wrong with the desktop client app. Thanks

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Same issue here. HDHomeRun Flex Duo, PMS running on linux. The web app & iOS app work fine, but the mac desktop client will not play some channels (same error as shown above, or just stops playing with no error).

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I have “Plex for Mac” version “1.76.2.3951-15712eae” installed on an Macbook Pro M1 and Mac Studio M1 Max(running Plex Server “1.32.6.7371-b6a09ad81”).

My HDHomeRun model is HDHR5-2US.

The plex web application works to stream live TV in Safari on my devices however the Plex for Mac application does not and throws this error message: “plex Error code: 4294967279”.

Also, worth noting the iOS app works for streaming live tv on my iPhone 12 Pro, 11-inch M2 iPad pro and tvOS on Apple TV 4K Wi‑Fi + Ethernet with 128GB.

I’m guessing the desktop client is the problem and would like appreciate a previous release to troubleshoot and get debug logs for you.

Edited by @sa2000 to add linebreaks to make it easier to read

That is unrelated to the vbox xmltv issue. I will move your post to another forum thread

@evanalmighty1421 I have moved your post from the unrelated vbox xmltv channel id’s tuning errors forum thread, to this forum topic which relates to the same error you are seeing

I will start to look into this and I will post below what diagnostics I will need to start an investigation

All

I will start to look into this error

This is a useful information point

I would like to get the following diagnostics

  • Run a specific test that reproduces the problem. Before doing that, ensure server debug logging and verbose logging enabled and server is restarted to get fresh logs created

  • Start with a fresh launch of the Plex for Desktop app using the current released version - see https://plex.tv/downloads

When the error arises, note down the time, take a screenshot and then collect the server logs and also the logs from the Plex for Desktop app - see Plex for Windows/Mac/Linux Desktop App Logs | Plex Support

Could I also have zip of the Logs folder for the Nano PMS that runs within the Plex Desktop app - the area for the Nano PMS is under the Plex app data folder in Plex Media Server folder - there would be a logs folder

Could i also have a listing of files and file dates and sizes and folders in the PMS app area - under Codecs and the same for the Nano PMS Codecs area below the Plex Desktop app folder

Please include the screenshot of the error and time

Thanks

Logs sent
Screenshot 2023-08-28 at 9.07.21 am

Thanks for sending all the diagnostics. I have referred this to the development team for the Plex Desktop app. Do you know if it was a Plex Desktop app update that brought this problem on ? I can try to find old versions of the app for you to try out

It was a while back and as I take all Beta updates, not possible to identify which combo. Best to keep moving forward, hopefully the devs find the interaction issue.

To reiterate, it is only (for my situation) relating to the Plex Player running on the machine (Mac mini) which is hosting the Plex Server AND streaming / decoding ‘Live TV’ such as free to air channels.

The player starts crashed to the error dialogue message, pressing continue and the play button allows a few secs of the TV channel then crashes back to the Player view.

The player streams any other media stored in the library including Live TV recorded by Plex

Seeing this issue on Plex app macOS. User 1 is watching Live TV, user 2 attempts to watch the same channel on another device, selecting the “watch from start” causes the error. I didn’t get a chance to test “Watch Live TV” option.

I’ve documented the process causing the issue with a screen recording.

Plex for Mac Version 1.74.1.3913-9baac009
PMS Linux Version 1.32.6.7468
macOS 13.5.2

plex_error.mov.zip (3.1 MB)

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if anyone can show this issue also - should help to get it sorted sooner.

It’s not just this error for me. If I use the Plex App to watch Live TV. 99% of the time, I get an Error which is similar to the title. But once I clear the error by hitting ‘ok’. I can press play and the channel that I selected plays for like 5 seconds then stops.

This issue doesn’t happen if I use my browser. When I use my browser, Safari, Firefox or Chrome. Live TV plays 100% fine with no issues.

I am running version 1.80.3.4008 version of the plex desktop client and run into this issue when try to watch live tv from hdhomerun prime. The error in the logs are:

Invalid frame dimensions 0x0

From the same computer when I watch live tv from a web browser it works no problem. I also am seeing this error from my LG plex app. I believe it was caused from the update that was pushed out in the past few days. Please let me know what you need from me to help get this issue resolved. My plex server is running on docker on Ubuntu and is on the latest version. I didn’t see this issue prior to today.

Hello

Today, the Plex desktop Mac app performed an update and now the TV live shows are back again and stable.

It may also be a coincidence, that last week I also updated the OS now on 14.0
 I did not try Plex for live TV streaming post the OS upgrade, only since I saw the updater run.

So far so good. thanks team


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