Error doing downgrade

Plex Media Server
,
1

Server Version#: 1.28.1 x64 to 1.25.5 x32
Player Version#:

Good morning dear!

Due to the problems that the Plex Media Server I decided to do a downgrade but I get this error in my libraries.

Has anyone had the same error and was able to fix it?

When you reinstall the latest version everything works normally again

Thanks, Ricardo.

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1839Ă—596 58.6 KB

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2839Ă—596 61.3 KB

Plex Media Server Logs_2022-07-31_08-24-59.zip (1.7 MB)
Plex Media Server.log (751.7 KB)

Plex Server Crashing Randomly
2

Yeah, don’t do that. If you are running the 64-bit, please downgrade to the current 32-bit version first to make sure you are running the 32-bit version. Then slowly downgrade to lower versions. Please note that there are a number of database changes between 1.28 nd 1.25 so when you downgrade, you should see a message about the libraries being updated. Please make sure that finished. PMS will be unavailable until that finishes.

3

Yes, I did. I uninstalled the x64 version completely and then installed the x32 version.

I also got the update libraries message, it took a few minutes for it to finish doing it, I restarted the computer and starting PMS got the error I mentioned above

Maybe my mistake was directly installing version 1.25 and that’s why I got that error, however I’ve been reading the forum a bit and there are more users who have had the same problem as me.

I certainly don’t know if they went straight for the version they wanted.

Is it supposed that if I go downgrading little by little, it should work?

Thank you for your kindness and time.

Ricardo.

4

Did you jump to the 64-bit version from 1.25? It is possible the the database changes were enough to break something changing versions that much.

Another possibility is that when you uninstalled the 64-bit version, it did not uninstall completely. Try this.

  • uninstall whatever you have running now
  • check task manager and make sure all Plex processes are stopped
  • force stop any that may still be running
  • restart your computer
  • install the version of PMS you want
1 Like
5

Hi Friend, I have the same problem… could you solve it?

6

Hi Friend, I have the same problem… could you solve it?

7

Good day friend ! I was able to fix it by removing the x64 version and installing the new official x32 1.28.0. So far I haven’t had any more problems

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