Error Has Occurred Playback | Firestick Only **Solved: It Was The Subtitles**

Plex Players Streaming Devices
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Server Version#: 1.41.5.9522
Player Version#: 10.26.0.2578 (Rolledback from 10.30.1.3505)
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

Error: An error occurred while attempting to play this video.Please Check Your Connection And Try Again.

Issue: Some media not playing on firestick only

Media plays on web & mobile, the files are good.

Troubleshooting:

  • Restarted client
  • Rolled back client version to known working version
  • Restarted Plex Server
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