Server Version#: 1.20.3.3437
Player Version#:3.13.28
Server is online with device: ios, android TV and windows 10.
1 Like
What model number exactly is your TV? 3.13 would be a pretty old app version.
Our current app is not supported on non 4k/UHD sets. neither of those seem to be. https://support.plex.tv/articles/204080173-which-smart-tv-models-are-supported/
Support for those TVs would have officially ended a while ago but the Netcast one probably stopped working due to the recent depreciation of TLS 1.0 security. Plex support is ending 2020-09-30 on older smart TV devices
the LG k5700 has Web OS 4, not support now?
if it is not 4k which has been that way for a while
from the article linked above
“No 720p or 1080p (“full HD”) sets are supported for our current app at this time.”
Does it mean that plex won’t work on these TVs again?
WTF man…plex not working on ANY of my LG tv’s as of today 20 Oct 2020…sort it out please.
1 Like
After years of raving about Plex to my friends as an alternative to Netflix…I think this will be a serious turning point…and not for the better!
I cannot understand why the older tvs cant just be left without your new 4K and security features. Just let the progress apply to the newer tv’s.
1 Like
This is outrageous, what are we supposed to do, upgrade TVs like we upgrade phones, every 3 years? Why would they kill client for older TVs, just leave the code working in the server.
We are not leaving security protocols that have been hacked/compromised years ago active for devices we stopped supporting years ago. It has nothing to do with your local server but how the app loads.
What are they going to steal? A few old seasons of Friends?
Please just fix this royal F-up. Millions of us cannot just go out and buy new TVs.
3 Likes
So it will be impossible to use it even with direct connection to the local server in the local network?
There are no millions of us, I guess that Plex has statistics how many users are accessing the site with old TVs.
Just tried it, it works when I manually specify IP address of a local server, I guess I’ll have to make that IP fixed somehow.
Perform the test, I write the local address and when pressing retry it refreshes the same image again, it does not allow access with local network, I do not know if an additional configuration is required on the server
1 Like
i have the same problem
I have the same problem! What am I supposed to do? Just buy a new tv? Is that it???
i have this problem too! alternative app Xplay working - Plex app not working.
What should we do to switch to alternatives? Emby?
