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First post here. I have just paid for a Plex Pass in order to share my wife and I’s family movies and pictures to our kids and grandkids.
Whenever I try on the Plex web app or the Plex desktop app to add files to my local Library it just asks me to install the Plex Media Server and provides a link then opens my MS app store which of course says PMS is installed.
I can see in the system tray the PMS is running.
Any help would be greatly appreciated, as I can not find a Plex customer help contact link
This is my sons old computer and it was he that introduced me to Plex, so even tho he uninstalled everything, I am guessing there may still be remnants of PMS in the registry.
I am running Win 11
I followed your instructions and installed the new registry values, after first exiting PMS as advised from the system tray.
Then I followed the other link about claiming my server - As I was already logged on on the web app of PMS I tried logging of then on again - but to no avail.
I do wonder if this is actually ‘claim your server’ issue. As every time I try to add my own files in either the Plex web app or the desktop app, I get a button that says I need to install Plex Media Server, even tho it is clearly running in the background as indicated in the system tray.