Every movie matches to "Madagascar 3"

Plex Media Server Desktops & Laptops
1

Every time I add a movie to my library, the matcher thinks it’s Madagascar 3. If I “fix incorrect match”, Madagascar 3 shows up as the first hit, and the correct match is nearly always the second in the list.

I don’t have Madagascar 3 in my library. I don’t want it in my library. Madagascar was a fine move, but IMO didn’t deserve a sequel, much less two.

Any suggestions? This has been going on for months, and has survived a software upgrade.

2

This happens when the file is incomplete when the library updates. For instance if you encode straight into the library.
Are you sure that the file is completely in the library when the server updates? Search the forums for Madagascar, this has happened before.

3

This is happening to me too.

I am encoding into the library location but why does Plex ignore the file name which is ‘Film (Year released).mp4’ and just choose Madagascar 3?