External Access not working

Plex Media Server NAS & Devices
1

Hi,

I’m away from home at the moment and trying to watch files that are on my Synology DS414 NAS via plex. I’ve done this before and its worked fine. However, I’ve recently reset the software on my NAS so something may have changed since last time I tried to do this.

If I go on a plex app on an android device or the plex.tv site I cant see my server. I’ve also set up a DDNS service so I can access my router and NAS home pages to configure things while I’m away. I can access my routers home page and change router settings etc, I can access the NAS home page (NAS IP:5000), but if i try and access the plex server via the same method (32400 port) it doesn’t work. It just loads the plex webpage with no server available.

I’ve also tried setting up a VPN using my NAS. I’ve managed to connect and android device to the VPN and can see the files as if I’m on my home network and play them via VLC. When I open up the plex app, nothing…

Any help please?

3

Hi trumpy,

Thank you for your response. I understand its not secure to ddns into plex server as there’s no login procedure. I was trying to fund a temp way if accessing the plex server settings.

The NAS does have a static ip and port 32400 us forwarded to it.

I’ll have to try the ssh way. Is there a guide to changing plex server settings via ssh?

Many thanks

5

Thanks, I’ll try that.

I’m sorry if the guide from skyverge should be straight forward but I’m confused at a first glance!

Edit - got there in the end! The server was “unclaimed” for some reason, once I was able to get into the plex settings i could change this and all working now.

Thank you