I’ve recently added Game of Thrones to my library. I have the files on my laptop with subtitles. However the subtitles are not showing in the Plex Media Player. I have ordered the files as following: TV Shows Game of Thrones Season 01 Game of Thrones - s01e01 - Winter is Coming Game of Thrones…

[image] jonass: Game of Thrones - s01e01 - Winter is Coming Game of Thrones - s01e01.eng.srt Rename srt file as: Game of Thrones - s01e01 - Winter is Coming.eng.srt Then do the Plex Dance

Thank you for your quick response, however it did not work. I have renamed the files and did the plex dance but still nothing.

Check the file name of the subtitle again. It must be absolutely identical to the file name of the video file. Up to the upper- and lower-case spelling. Also, if you are using Windows, you won’t see the file name extensions. So if the file name of the video looks to you like Game of Thrones - s01e…

[image] This is what my files look like. I removed the .srt extension from the first file (look at the image), but now the file type has changed to “eng” which is nothing. Also now Plex Media Player does not recognize the serie and does not provide any banners, posters or information after I trie…

Switch Explore to show file ext. Then match srt file to the mkv file, and the only difference in their name must be the ext. https://www.howtohaven.com/system/show-file-extensions-in-windows-explorer.shtml

Ok, this means that .srt is not a “known” file name extension to Windows. Change the file name of the subtitle back. Normally, you should not need to perform a Plex Dance for Plex to recognize the subtitles. ‘Analyze’ and ‘Refresh Metadata’ should be enough.

[image] this is what it looks like now

It worked! Thank you :). My last question is how do I get plex to recognize the series and provide the posters etc.

You are using a lower-case c in “coming” in the subtitle file, but an upper-case C in the file name of the video.

Wait a few minutes. This should work automatically. The files have perfect naming, I see no reason why it shouldn’t work.

External subtitles not showing

General Discussions

dane22 April 21, 2019, 10:15am 2

Rename srt file as:
Game of Thrones - s01e01 - Winter is Coming.eng.srt

Then do the Plex Dance

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External subtitles not showing

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