Failed to play downloaded file external storage not found

Plex Players Mobile Devices
1

Server Version#: 1.41.4
Player Version#: 10.26.0.2578

Seeing a similar problem as this post from 2023 that is persisting for me here.

Attempting to download videos to Plex Android (Google Pixel Tablet) receiving the error message

Failed to play downloaded file external storage not found

I’ve deleted, reinstalled Plex fresh from Play Store. Videos have been downloaded from server multiple times.

Files in questions are EAC3, H264 MKV.

Any ideas?

2

For what it’s worth, I think disabling the optional codecs (mostly) solved my issue.

Settings > Advanced > Player > Optional audio support > Uncheck all

3

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.