Hello,
So one of my users has disappeared from my Friends list under Users & Sharing.
When im trying to invite him i get the “Failed to sent invite” error. I have tried with Email and Username. And im not in his friends tab either.
The email and username is correct, i have tried inviting other people for test and that works.
Please send me the user’s email address or Plex user name (if he already has a plex account) per PM.
Done!
This should be fixed now.
You had some trouble with a previous invitation a few weeks ago, right? Something broke back then.
Works perfectly thanks!
Yeah i migrated my server and this user got “lost” he could still watch stuff on my server but he would show up as local user somehow. Since it worked i didn’t put much energy into fixing it but then sometime this last week he could not watch anymore and it just buffered.
Hello, I am having the same problem could you help?
Thank you @OttoKerner, it’s working now!
I am also having this problem. This will be the 4th account I am adding so nowhere close to 99.
Please tell the invited user to log into plex.tv (using the same email address that you sent the invitation to!) and then accept the invitation at https://app.plex.tv/desktop#!/settings/users-sharing
I’m running in to this issue trying to send an invite to a new user (i don’t believe they have a Plex account). I also tried sending sending it to her husband and same issue. The logs don’t indicate any errors.
Do i need to ensure the uses has a Plex account first?
Update: Version 1.18.7.2438
Theoretically not, but experience is showing a higher success rate if the user creates a plex account for him/herself beforehand.
(Often it has to do with users who use several mail accounts, who then click on the email link which was sent to one email address, but then try to create a plex account with a different email address)
Accepting an invitation is also more reliable when the invited user is doing it after having logged into plex.tv and going to the above link.
I’ve also run into this issue and can’t invite a new user with their email, could you help me out with it please
Edit. Turns out the error was on my side, logging into their account showed the invite on their account
I’m having a similar issue as well. Last night, right after updating to newest synology version(1.19.1.2630), I was getting an error went trying to invite a friend. Now this morning, my invite worked & she received an email but when accepting, she got an error message.
I just started getting this error, after the latest update to PLEX Server. Any work arounds or thoughts?
Thanks
Me to. Today. On build 1.19.1.2630
Same issue on 1.18.9.2578
I’m having the same issue on 1.19.1.2630.
I’ve attempted to send invites to the same user, but we created two different accounts in order to try to see if it was a one time issue. The email address resolves in the window to a valid plex account (icon and email address displayed). But I get the same Failed to send invite. message. Also, I do not get the link afterwards to copy and paste to the user like normal.
EDIT Actually, this is with all users. I deleted my test account [username]+test@gmail.com and tried to re-add it. I get the same error message I get when sending to the other account I was having trouble with. It appears that the issue may be systemwide.
I’m seeing this same issue running Version 1.19.1.2630 on the Mac. I was actually trying to resolve a different issue where the libraries I was sharing with my friend would be dropped every time the Plex server was restarted. I tried to delete him and re-invite him, but now I’m running into this issue.
Having the same thing happen today… running 1.19.1.2630. I have only like 20 users.
Same for me. Adding an 8th user who doesn’t have a Plex account yet.
