Failed to Update Server Shares

Plex Media Server
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Server Version#: Version 1.25.6.5577
Player Version#: 8.30.2.31202 (c9b75f7a), but issue is on ANY player

Hello,

I share my server with around 75 individuals. My computer crashed yesterday, forcing me to re-install Windows, and obviously, re-install the Plex server. Luckily, Windows saved my Plex Database and the Program Files folder for Plex. So after I re-installed Plex, I copied those folders over to my new install location. The server was able to pull up the old, pre-existing database just fine, and it located and saw all my media on my NAS. However, I have only been able to add 3/4 of my users back to my shared user section. If I attempt to add anyone else, it says “Failed to Update Server Shares.” No matter how long I wait, it gives me this message. I believe Plex thinks I have gone over the 100 user limit because of reinstalling the server but using the old database files. I have not. I am currently only sharing to around 45 people and am prevented from sharing to more. I am unable to share with people because of a bug on the Plex end of things, I believe, rather than this being a local issue on my computer/server. I think need this limit cleared out on the Plex side of things. Any ideas? Suggestions?

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There are several threads on this in the forum (Search for “Failed to Update Server Shares”).

It appears there is a limit on the number of shares per day.

Unfortunately, I did not see a thread stating the exact limit, only to wait 24 hours before issuing additional invitations.

See this thread: “Failed to update server shares.” when attempting to add remote users

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