Files Unavailable to play, but they exist and are seen in Get Info

Server Version#: 1.42.2.10156-720010156
Player Version#:Version 4.147.1

Synology NAS

I have researched the Forum posts and checked the permissions. I’ve restarted the service. What am I missing?

<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

Does it change after “Scan Library Files” has been triggered (and was completed)?

If this happens frequently, forbid your NAS to spin down the hard drive’s platters when idle.