Auto Match stopped working yesterday and even the Fix Match will not find ANY movies even if I enter the exact imdb-tt0042876 number.
It seems to be working fine for me. Is it still not working? It may have been a temporary outage somewhere. If it’s still not working, is it possible that a browser extension is interfering?
It is still not working for me. It stopped yesterday. This is on a QNAP server and there is no browser setup on that server.
Not sure what you mean by that.
Every Plex server can be accessed by browser. The browser doesn’t need to be opened on the same device as the server. Usually any machine on the same local network will do.
http://ip-of-the-server:32400/web
Your correct and I use both the QNAP (as the server) and the browser (as the client).
What could be preventing the Fix Match from finding anything when it was working?
- Your “index letter” subfolders
- the missing (year) in the file name
- a supressed/filtered/blocked connection to the servers of plex which store the metadata
Check you logs for the same error message as this thread.
I fixed it! Stopping and starting the PMS server did not fix this, however, completely rebooting the QNAP server did fix this.
Thank you to all that offered suggestions to help fix my issue.
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