Server Version#: Version 4.112.0 Player Version#: <If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled> Hello, I’m asking for any help. Thank you The match option, to search for a newly added movie doesnt seem to be working. It always said fix mat…

If it just says “Match” that is because it thinks it was never matched at all in the first place, not even to something wrong or partial, so cannot be “fixed”. The option does the same thing though. Not being to find anything in a fix match search usually but not always is a DNS issue. Are you pic…

Thank you for the response. Do you know how I can fix this? I added two movies into plex, it came back with no movie metadata at all when i found the movie in plex server. Its almost like the search metadata option is not working or off or something, do you have any ideas?

Are you picking Search Options when you open the match window to search manually?

In the movie, the 3 dots then under refreshing metadata, match option. Yes, i pick search options and it comes back no matches found. I even moved one of the movies (movie file i currently have outside of plex, to my desktop, mind you this had all the metadata for that movie, refreshed the library…

Plex Media Server Logs_2023-08-04_12-28-18.zip (4.6 MB) Here are the server logs if that helps

Think I found a work around for now, the plex movie agent doesnt seem to be working, i changed that under my library, edit library, advanced and changed to the movie database and seems to be working now. Do you know why the plex movie agent is not working, Also, under the movie data base agent, t…

What directory/folder do you have set up in the library settings in the Add Folders section.

under settings library there is no add folders section under movies manage library edit add folders, it shows the letter of two different hard drives that my media are on

[image] jreink01: under movies manage library edit add folders, it shows the letter of two different hard drives that my media are on and what are those paths i mean these [Plex]

I’m also having issues with the Plex Agents, both the Movie and TV ones. Anything going into my Library over the last few days it’s getting matched and when I search manually for literally anything I get “No matches found.”

Fix match

Plex Media Server

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Fix match

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