hi everyone - hoping can steer me in the right direction.
I am currently running my server on my Synology DS216+II NAS and using a Synology RT6600ax router.
When I am away from my house, and try to log onto a Plex app off a Smart TV, it tells me that I am using an indirect connection.
I have tried to follow some suggestions regarding port forwarding, but nothing seems to work.
any help would be greatly appreciated!
Did you already have a look at the related troubleshooting support article?
https://support.plex.tv/articles/200931138-troubleshooting-remote-access/
There’s also a guide with some more details on how to troubleshoot remote access issues. For anyone to support/assist you’ll need to provide details from the individual troubleshooting steps.
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