Can someone help I have just changed to full fibre and have 900Mbps upload speed available and noticed that the relay option limits the bandwidth. I have tried turning this off but it make external access fail.
I have the port forwarding set in my router and the plex server is running on a synology.
VPNs are tricky beasts if not setup properly. This can easily be what’s causing your remote access struggle.
Did you already have a look at the troubleshooting guide?
I’ve just noticed in my router It’s public IP address is different to the one Plex sees and the one seen by “whatsmyipaddress” I don’t have any vpns running, so I’m just waiting for my provider to get back to me as this looks odd.
Unless they are somehow able to forward port 32400 to your router you’ll need that static IP. Otherwise devices won’t be able to talk outside your own network.
You can do this with a VPN but it’s more complicated and will prolly cost more than $8 per month.
I’m not familiar with any of the popular VPN providers so somebody else will have to help with that.
IPv6 will only work with a subset of Plex clients for now. That’s namely the Apple devices (Plex apps for iOS and Apple TV) and Plex Web… iirc Plex Web only recently started working over an IPv6 connection.
Just keep in mind your ISP might still dynamically assign a different IPv6 address over time.
For the clients mentioned above this workaround should not be required.
Well… Plex should have added ipv6 support years ago and not forcing their customers to pay for a legacy ip address.
You can setup ipv6 remote access if you only have Apple devices. Just use synologys ddns for ipv6 and as a custom URL in the pms settings. Opening tcp port 32400 in your routers settings is also needed. Keep in mind that you may need a more advanced router that can adjust firewall rules if your ISP assigns you a dynamic prefix.
