Forgot password… not receiving an email…

[7ntwd]

As the subject says. I reset a new password early hours this morning due to the security breach. Signed every device out. For some reason I forgot to record the new password in my password manager. Now I’m locked out completely and I’m not receiving the ‘forgot password’ email.

Also to note, I’m signed in with a new account here

[LeiFaWing]

Just to be clear, you’re not getting an email after trying to reset your password again?

[scorpuk]

Same issue here.

Tried forget password twice now still no e-mail from either try and thats now 10 minutes plus since first attempt.

[dane22]

Please go here:

No Password Reset mail received

Dear all If you are not receiving an email from Plex when you wanted to reset your password, then please post in this thread, and if you are posting from a temporary account, then please say so. I’ll contact you in a direct message, and if from a temporary account, ask for more info to verify you are indeed the person you claim to be. I’ll try to get you fixed up in the message and after you confirmed it worked in the DM, your post will be deleted from this thread again, so we can keep track …

And will close this thread