Four digits seasons are mixed up from different shows

Server Version#: 1.32.0.6973
Player Version#: 4.100.1

I recognize some scanner problems maybe resulting from four digit seasons.

It*s about some (!) - but not all - seasons from (German) TV Show “Tatort”.
e.g. Season 2022
https://thetvdb.com/series/tatort/seasons/official/2022

My files are named. according to https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/

/Tatort (1970)/Season 2022/Tatort (1970) - S2022E01 - Lannert - 28 - Videobeweis.mp4
/Tatort (1970)/Season 2022/Tatort (1970) - S2022E02 - Faber - 21 - Gier und Angst.mp4
/Tatort (1970)/Season 2022/Tatort (1970) - S2022E03 - Thiel - 40 - Des Teufels langer Atem.mp4

The files ARE recognized by scanner but mixed with another show called
https://thetvdb.com/series/285582-show/seasons/official/2022
that is stored within

/Die ultimative Chartshow (2003)/Season 2022/Die ultimative Chartshow (2003) - S2022E161 - Die emotionalsten Hits aller Zeiten.mp4
/Die ultimative Chartshow (2003)/Season 2022/Die ultimative Chartshow (2003) - S2022E162 - 50 Jahre Ballermann – Die erfolgreichsten Hits.mp4

into ONE show - called “Die ultimative Chartshow” - Season 2022
that now contains 45 episodes (9 from “Die ultimative Chartshow” and 36 from “Tatort”)

The episodes from “Die ultimative Chartshow” are shown with the correct title,
the episodes from “Tatort” show up only as “Episode 1”, “Episode 2”…

I can’t see WHY scanner shows this behaviour and I can’t change the assignment of single episodes (as far as I know).

I only can guess (!) it happens for it is a four digits seasons?

Any ideas or any help how to change this?!
Many thanks!

What folder did you give Plex? If both shows are in a ‘TV Shows’ folder, make sure that’s what you give Plex, not the individual show folders, and not a higher-level parent folder (e.g., if you have /Media/TV/SomeSubfolder/Tatort (1970), make sure you give Plex /Media/TV/SomeSubfolder/, not /Media/TV/).

Outside of that, are you able to split the show apart and manually fix the match?

The shows are stored in
T:/TV/Tatort (1970)/…
T:/TV/Die ultimative Chartshow (2003)/…

and I gave Plex
T:/TV/Tatort (1970)/…
T:/TV/Die ultimative Chartshow (2003)/…

in my Mediathek settings.

I have some more content on TV that is not always “TV shows” so I add any folder containing a tv show individually as shown above.

From the naming article you linked above, you have to give Plex “the folder that contains each of the individual show folders.” With what you’ve given, it sees the season folders as the individual show folders, which is why it’s grouping episodes from unrelated shows together. It still gets things right some of the time due to other context clues, but as you’re experiencing, there are no guarantees.

I have some more content on TV that is not always “TV shows” so I add any folder containing a tv show individually as shown above.

You’ll either have to reorganize things so that your TV folder only contains things you want Plex to scan, or use a .plexignore file to exclude files/folders you don’t want Plex to scan in.

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In other words: only point Plex to T:/TV
No folder above, nor below this.

I don’t recommend using .plexignore files. They just slow down library scans.

@OttoKerner und @DTR : Thanks.
I reorganized doing one folder “T:\TV - Shows” and one “T:\TV” (for TV-Moves, Dokus etc.) ad it seems to work

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@DTR:
OK, happy too soon.
I reorganzied the files EXACTLY the way, TVDB says to do and EXACTLY following the sheme on
https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/ - but the result is annoying:
Sometimes scanner takes data from TVDB,
sometimes (mostly!) scanner takes data from TMDB,
sometimes scanner takes no data at alls (and name the episodes just “Episode 13” or something like that, though the exact code (ShowName - SxxExx - Title) is given.
What frustrates me:
I can’t see any “scheme” behind this to understand how scanner works.

Some friends suggested to ignore TVDB completely and to organize my file just the way TVMB says it, BUT:

  • This is in opposite to the above mentioned plex rules of naming
  • This would mean to put a lot work of database maintainance for myself in TMDB (for as I see they are really not good and up to date in German TV Shows, there TVDB is much better)
  • This would in conclusion lead to the question:
    Why Plex scanner uses TVDB at all if also the TV Shows data is pulled from TVMB anyway?!

In anyway:
Is there anyway to see how the scanner behaves like it does?
I can’t do anything more than naming my files 1:1 as the Plex documentation asks me (and to follow the TVDB rules).

Many thanks - some kind of frustrated right now (after 5 days of trying to solve the problem by myself and reading docs).

I think you’ve already been there in some previous thread of yours.

TL;DR:

  • if your library is using the Plex TV Series agent, it won’t simply use metadata from one source or the other
  • if you’re using the episode ordering of a particular source, you can tell Plex to use that specific ordering
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Yes, I read and understood - and I set the ordering from this shows to TVDB (Aired).
BUT; It only takes the order (as the option says) from TVDB and the title and other metadata from one source or the other.

So is the truth I have NO chance to influence if the scanner takes TVDB or TMDB (even if I choose the particular “TVDB” order) ?

In fact, this would be an answer, too, and I could stop trying :wink:

While using the Plex TV Series agent, you have no control what particular piece of metadata Plex will use from what source.

You can use the legacy agents for one specific source… but those have their own limitations and are no longer updated. Also, there’s a chance they’ll be discontinued/removed for good at some point.

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Thanks! That’s a clear statement!

Not that I believe it’ll make a blind bit of difference but do consider taking a look at this feature request [Feature Request] Ability to specify Metadata from a single source (IMDB, TMDB or TVDB) and voting if you agree.

The consolidated metadata approach plex implemented has flaws for those of us who value accurate metadata and want to control where it comes from.

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