FreeNAS 11 permission issue with Plex Server. Meta data and posters not updating

I’m sure this question has been asked hundreds of time but I can’t seem to find the proper answer.

I’m running Plex server off FreeNas 11 and the meta data is not being updated. I know it’s some sort of permission issue. I resolved it once by playing around but for the life of me I don’t know what I did. Then I broke it again.

I still have a hard time wrapping my head around owner/group/other permissions. If I play too much with those I eventually kill the server altogether and have to re-install it to restore the original permissions.

I tried to recursively change the permission on the /var/db/plexdata/Plex Media Server/Metadata to 777 but that does nothing.

From the debug log it looks like the Metadata is downloaded (If I’m reading it right). It’s just not written to the database.

Any guess?

Thanks!

There is no need to change read/write permissions or ownership unless the Plex instance needs to access media on a mounted device. On installation of Plex a user ‘plex’ and group ‘plex’ are created which will be used by the Plex app to update meta data, among other things.

Can you be certain that its a permissions issue? i would run an update for the metadata to refresh itself and then check the server logs to see what error, if an error is appearing when you do the refresh.

As Terran stated above since the meta data files are housed within the same jail data storage as the plex, the default plex:plex permissions should have no problems adding, removing, or editing the metadata files. Now if you’re messing with the default permissions from the get go then yea you’re going to have a problem.

Cheers
Syaoran

I fixed the issue by mounting my media folder to and existing folder created by the plex install instead of one I “forced” it to create in the jail.

It was definitely a permission issue but I still don’t know what was the exact cause. Either way I was able to resolve it.

Thanks!

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.