Freeze when starting video, "static"-like display - Rasplex 9.9.20 + PMS 0.9.9.7.429

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1

Hi,

 

Rasplex 9.9.20 + PMS  0.9.9.7.429 on Xubuntu 12.04 fully patched

 

Intermittent problem, occurs especially when I leave the RPi for some time, then navigate to TV and select and episode to play, a freeze will occur at the point the video starts playing (e.g. after menu, but no video ever starts). The on screen image is... well... I can only describe it as digital static... so I included a photo below.

Only option is to remove the power supply and reconnect.

 

I think this started occurring when I upgraded (near simultaneously) to the Rasplex and PMS version above. Tried formatting the USB stick and reflashing a fresh Rasplex image, no change.

 

Will test more when at home and try to get logs.

 

Any thoughts?

EDIT: Problem occurs on all videos.

 

EDIT 2: 

 

Log:  http://pastebin.com/kdSHJbXa

 

Tested affected videos on Plex web interface and using Chromecast, both are fine.

 

 

Requested answers from bug capture page: 

 

Required
 
Size of Raspberry Pi (256, 512) - Model B 512mb
Type of SD card (SDHC class 10?) - SD class 4 but installed on a faster USB 3 Transcend Stick
Internet connection type (Ethernet or Wifi) - Ethernet
Version of RasPlex (if not the latest, please see if the problem exists on latest first) - 9.9.20 (latest at time of report)
Log files - above
How did you install rasplex? (gui installer, win32 disk imager, what platform OSX/Win/Linux?) - gui installer on Win764bit
Best description you can give of the problem - above
Steps to reproduce (what were you doing when it happened? Can you make it happen again?) - above
 
Helpful
 
Version of Plex Server - above
Type of plex server (NaS? Remote? Local?) - local (same network)
Power supply type and power rating ( amperage?) - 2amp ac
Comment on system load, cpu usage, and free memory (ssh in and run 'top' and 'free -m') - error prevents capture of this

 
2

Fixed in 0.4.0rc1

3

I was getting this on cloudsynced media too.

Definitely fixed in 0.4.0 rc1

https://forums.plex.tv/topic/102209-9920-locks-up-on-web-content/

4

Hmmm got this problem on the RasPlex 0.4.0-rc3 ...  Only on Cloud Sync content

Any workaround ? 

5

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