I am now in charge of a plex media server running on a QNAP NAS, we were having difficulty accessing the plex media server from different devices so we decided to remove the app from QNAP and reinstall.
We still couldn’t acess the plex media server when clicking open from the NAS (IP:32400) however we could get in when acessing through the app.plex. Following some advice found here, we removed the server from the app.plex interface and signed out. Then restarted the plex server on the NAS and tried to acess the IP interface.
I’m now able to see the graphic interface, however I keep getting the No soup for you error.
Could anyone help me to get the server back up? Even if it is a fresh installation of libraries?
I am reading in some places that the PC I’m using to acess the NAS has to be on the same subnet. I’m pretty sure mine isn’t… is there a way around this?
The SSH tunnel is only needed if you’re accessing the Plex Media Server from outside its own network. If you can access it through its local IP, you should not need that. If you have multiple subnets in your own home network that’s also going to impact you further down the road (e.g. server/clients won’t be able to discover/recognize each other without some “extra help”). So unless you setup your home network in different subnets on purpose you might want to look into that instead
As for how to establish an SSH tunnel… check out the last chapter of the Plex Media Server Installation support article.
