Friend created account with login via apple id Help!

I told my friend about Plex and he loves the idea. I’m running windows, linux, TrueNas and he is an iOS guy. He created an account and rather than using his email address to login like I suggested he created it with apple ID. He was just now able to add me as a friend, but with some searching I think I found out why he can’t accept my library invitation email. When he logs in via apple ID it created a dummy email for him, then forwards the info to his real email address. When he clicks the link to accept invitation it gives him an “oops unable to accept the invitation” screen. After seeing this and having him delete his account so he could create an account via email address and password only, not via apple ID his email address is now locked out for up to 30 days. Any way someone can push that deadline sooner? Thanks!!

Make your friend create a ticket here: https://www.plex.tv/contact/?option=plex-pass-billing

But do remember it’s weekend, so off work hours for most people

Instead of using the email link, have your friend accept the share request from plex web.