I did, and my server is not there… 
Should I try deleting what is in the cache folder?
I see some cloud access items.
I tried the claimit.exe and that is not working either, I think it is outdated
Any help would be great
Finally got it by manually adding the claim token to the pref file
If you’ve changed your password on Plex.tv, and things didn’t go well afterwards …
There is a similar method for other hosts:
On the server computer
Open a Terminal window / SSH into the machine / get into the container ,
(whichever case applies)
Stop Plex
Edit Preferences.xml
(Use the Linux text editor on the host itself.)
Carefully remove the following Name="Value" pairs
– PlexOnlineName
– PlexOnlineToken
– PlexOnlineMail
– PlexOnlineHome (if it exists)
Save the file
Start Plex
Keep the terminal window open. You will need it again momentarily.
On your computer
Open Claim | Plex
COPY the token given into your browser
Switch back to the Terminal session window
On the command line (where the server is), type:
curl -X POST 'http://127.0.0.1:32400/myplex/claim?token=PASTE_TOKEN_HERE'
Hit Enter.
Wait 15-20 seconds for Curl / PMS to talk to Plex.tv and setup new credentials.
As confirmation, the curl statement will look like this:
curl -X POST 'http://127.0.0.1:32400/myplex/claim?token=claim-xxxxxxx'
Confirming success.
You will be able to confirm the server is properly reclaimed and credentials are in sync when, after executing the curl statement, it responds with a stream of XML which ends in </MyPlex>
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May I be of assistance?
Thanks this worked for me. This should be added to the help page.
I have it here as well.
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