Getting frustrated with Plex Server on Shield going offline

Server Version#: 1.19.1.2630
Player Version#: Multiple devices

Hi, I keep updating Plex, but irrespective of that I keep experiencing issues with the server. The server is running on an Nvidia Shield and using a USB drive attached to the Nvidia. The primary use is as a server for local devices (same subnet).

The main issue is that very frequently the server results to be offline on many devices and only available to a few of them. I use the player on iOS (iPhone and iPad), Mac OS, Windows, Oculus Go. I gave access to my entire library to the user that my wife is using, and I have Pass enabled.

Three times our of five the server is Offline according to the player. I try other devices, and it’s offline, usually for many of them, but not all of them. If I check the player directly on the Nvidia, all is good.

So far, I have done the following to try and solve:

  1. Set up the router to assign always the same IP to the Nvidia
  2. Plugged the Nvidia directly to an Ethernet cable to exclude issue with the Wifi.
  3. Set-up a port forwarding to plex server so that I can always check also if I can access from a browser.

It’s becoming frustrating as in many instances the only way I can access the server is by removing it from the player and restarting the player. On my Oculus Go it’s the worst, as I have to remove the server from the list, sign out, force-close the app, reopen it, and sign-in again.

Anything, in particular, I should check? AFAIK when using Ethernet, the Nvidia is always available (and I deactivate the “Sleep” feature).

Thanks!

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