Server Version#: 1.24.3.5033
Player Version#: N/A
Tuner Make/Model: HDHOMERUN PRIME
Guide/Lineup name: Verizon Fios Burlington (MA , US)
Using XMLTV?: No
Channel number/Name: 190/690 Comedy Central
I had previously posted here and here to try to have this issued addressed, but no progress has been made in the 9 months since I first identified this issue.
Greetings. On Monday of this week, all of the episodes of The Daily Show with Trevor Noah airing at 11:00 PM EST on channels 190/690 this week had the incorrect episode length: 30 minutes. As I had to do previously, I manually restarted the Plex Media Server service manually, and after the restarting the server, the Guide for all the episodes for the week had been corrected to have the correct episode length: 45 minutes. All of the episodes of The Daily Show with Trevor Noah airing at 11:00 PM EST next week have the incorrect episode length again: 30 minutes. In order to correct this, I will need to restart the Plex Media Server service manually again next Monday.
Attached is a log bundle (4.3 MB)
from about 10 minutes after when I last restarted the Plex Media Server service.
What is different in this instance is that the episode lengths are still incorrect for Monday and Tuesday, the episode lengths for Wednesday and Thursday have been corrected.
I also attempted a manual guide refresh after restarting the service, but it did not resolve the issue.
On Friday of this week, all of the episodes of The Daily Show with Trevor Noah airing at 11:00 PM EST on channels 190/690 for next week and the following week had the incorrect episode length: 30 minutes. As I had to do previously, I manually restarted the Plex Media Server service, and after the restarting the server, the Guide for all the episodes for next week and the following week had been corrected to have the correct episode length: 45 minutes. This is the first time I have seen all episodes corrected, not just the current week.
The problem still exists though that a manual services restart was required to fix the problem.