Server Version#: 1.14.1.5488
Player Version#: web client (Chrome, Edge, etc… doesn’t seem to make a difference)
I’ve been using LiveTV & DVR with HDHomeRun devices (for over a year without any errors as above), now when selecting Guide -> Movies, the list of movies displays for a few seconds but then the above “unexpected error” message shows up directing me to the community groups for help. sometimes, it doesn’t appear until I try to sort movies further, such as by Channel or Year (but then not all of the time).
I’ve already tried the steps to repair a corrupt library database, but this hasn’t helped. For now, reloading the Guide data from scratch (via DVR settings) resolves it for a while, but reloading the guide takes about 30mins with 49 channels to scan over the week ahead data.
This is happening to me with both “Discover” and “Movies”. Sports, Shows, and News all work as expected. This is an established setup, 2 years+ running.
I am getting the same error on a regular basis. I have a HD Homerun Quatro and T1 that totals 5 tuners setup between two servers. One using premium HD Homerun service and the other server up Local tv. Running on a Qnap TS451+
I also have the same issue - using latest Plex Server update and HD HomeRun Duo on NVidia Shield TV (2017). However, I’ve noticed that this problem only happens when my laptop is connected to the same (home) network as all of my devices / Plex. Logging into Plex via Chrome Browser at work (in my luchtime!), I don’t get this issue?
Upgraded to Version 1.15.3.876 and it seems to have made it worse… now when I select “Movies” only in the drop-down for Live TV & DVR, I get the error message 100% of the time.
The error message doesn’t come up if I select Shows, News, Sports etc… only Movies??
I’ve been having this issue for a while now, and what’s worked for me on occasion is closing the all browsers (Chrome for me) and when I reopen the browser the movies list shows up. Doesn’t work Everytime, but hopefully this helps others who are frustrated with this
Same issue as Ashar77, June 20th. Latest Plex server update. Occurs both on firefox on separate windows machine, and with chrome on the Ubuntu 16.04 plex server.
I have had this same issue, I would say for 9 or 10 months, through many server and webclient versions. Server OS is Ubuntu 18.04.
The typical scenario is browsing “Movies” in “Live TV & DVR”, then scrolling down the page to a certain point would cause the error. My assumption is that there is a string in one of the movie titles that the web client is taking an exception to. I can go a few weeks with no problem, then for 3 or so weeks it will be a constant annoyance.
What I have noticed is that connecting directly to the server https://server_ip:32400 usually works more reliably than https://app.plex.tv
It’s also interesting that I have not (so far) had this problem since using the new non-Gracenote EPG data.
