Server Version#: 1.25.3.5385
Player Version#: 8.28.0.30077
Tuner Make/Model: Hauppauge / v 1592
Guide/Lineup name: WinTV-dualHD
Using XMLTV?:
Channel number/Name:
Hello to all the members,
I subscribed to this forum because I found, by reading all your posts, that you all were very helpfull. Hopefully, you will have a solution or some guesses to fix my issue.
I just bought a USB tuner donggle Hauppauge WinTV-dualHD (v 1592) and tried to make it work with my ShieldTV & Plex Media Server (PMS):
1. I plugged it to the Nvidia ShieldTV USB slot on the back of the device (Farest USB slot from HDMI port).
2. I connected my TV antenna wire and saw that the tuner green led was on.
3. I went to my Plex menu (from a PC/windows/Chrome) and selected the Live TV & DVR menu and clicked on the “SET UP PLEX DVR” button
4. I didn’t get any USB device detected menu as expected but the “We couldn’t find any hardware we recognize, but will continue to look for available devices” message.
I live in France and it seems that should work in this country.
So I went thru a lot of discussion on that “not detected tuner” issue and found a lot !
- I verified that I was not in a developper mode that could have made the USB port unavailable, I also checked the USB port was working by plugging a keyboad and it was OK.
- I went thru the switch off/ wait a few minutes/switch on procedure … No effect.
- Using the Shield set up menu (application & system application) I stopped the Plex & PMS process and reboot the machine but that didn’t help either
- I checked my USB wire was not defective
- I am using the last versions of Plex & PMS
- I had a chat with the Happauge support chat but even if the guy tried to help, I couldn’t have my issue fixed.
Has anybody from this forum managed to make this usb tuner donggle work (at least detected) on this configuration (Shield + PMS) ?
Do you think that it is linked to the new Android 11 update ?
Many thanks to all the ideas or help you could provide !
