Have Plex Pass (Lifetime) and i see ads on Plex android

General Discussions
1

Hi. dont have any more info on this just that i see ads on Plex mobile even i have Plex Pass…
Why is it?

2

The free content from Plex is ad-supported. Having a Plex Pass does not affect seeing ads.

3

I didn’t watch any free content. Only a TV show that is hosted on my server…

4

Plex does not show ads for content coming from your server. Have you checked if the ads are part of the file?

5

I Know… this is the first time im seeing this.
The ads are not from the file. i even click on the ads and been referred to there website…

6

If you still have the Android logs, I can take a look, but there should not be ads for content from your server.

7

??

Can you share a screenshot or picture of this kind of ad?

8

When things are played from our ad supported streaming content and an ad plays it may have a “Learn More” button. If clicked on it will go to the website for product in question

Screenshot_20220525-125856
Screenshot_20220525-1258561041×480 80.4 KB

9

Oh neat! Thanks. I guess I haven’t used the streaming content on desktop/mobile very much.

10

After rechecking it dose look like I accidentally watched content that was not hoted on my server (Plex free content)

Thank you @anon18523487