Hi,
I changed my router today and went from 192.168.1.145 which was the address of my Synology NAS running Plex to a different net, 192.168.0.165 which is the new address of the synology.
Now I can’t connect with any device even if I log out and login. I was able to connect with chrome using diskstation:38400/web but then figured I had to logout and login again. Now I can’t access my plex server at all.
Why does it have to be the only system that is so difficult to manage from the network point of view? I tried in OpenPHT to set a network address but that doesn’t work either.
So please help!
Let me summarize so I better understand? Please correct me and fill in the blanks where needed.
- Your router changed. It no longer uses the 192.168.1.x subnet. It now uses 192.168.0.x subnet.
- You cannot access Plex at
http://192.168.0.165:32400/web(the new address) - PHT can’t set a network address for ???
Questions:
- Does your Synology NAS have multiple network adapters?
- If so, are you accessing PMS at ‘eth0’ (first adapter) IP address?
Hi,
1)I changed my router to a different model. The address of the router changed from 192.168.1.1 to 192.168.0.1 and the plex server changed from 192.168.1.145 to 192.168.0.165
2) I could access Plex at 192.168.0.165:32400/web if I put the whole address instead of a name. This is very strange since a simple diskstation:5000 picks up the address no problem for the administration interface for the NAS but diskstation:32400/web will tell me that plex cannot find a server so I should install one.
So, I decided to logout of the server and log back in. But I forgot my password so had it reset. This takes many minutes which also through me off.
But once that was settled, I still could not access my server.
Finally, since this new router was not as good as my previous one, I put it back and had no issues once I logged into plex.
Perhaps if I new how Plex handles all this network stuff I wouldn’t have these issues. This has happened to me before.
In an ideal world, I should just specify the address of my plex server in each app and be done with it. Or if I want remote access then I could just configure ddns. But what is going on with Plex? WHy must I log in there so my local clients can gfind the server? I even tried manually configuring an address in Plex Media Center and OpenPHT with no success.
How is this all supposed to work?
Thanks
Think of Plex as a “Web Server” (emphasis on Server). It serves up web pages (Plex/web User interface) and streams your media to you. For the same reasons you can’t change the IP address of a web page server on the internet, you can’t change Plex’s address. What you DO change is the IP address of the computer (NAS or PHT). Plex will (and must) use that address. It has no special privileges on any computer.
Most people’s routers hand out the IP addresses on their LAN. This is perfectly OK until you have a server on the LAN you always want to be able to find. For your Synology, just as with any Plex server, give it a static IP address assignment. It will always be at the address you give it and, when you’re ready to access your media from outside your home, it will be easy to connect.
The first order of business is to stabilize the address of your NAS. Give it a static IP address (Control Panel - Network - Network Interface - Edit). Pick an address that doesn’t conflict with anything. Since the addresses you’re showing are higher up in the subnet range, I suspect the lower end values are unused. If you are uncertain, log into your router, drill down to where it hands out DHCP addresses and look at the range. If the value is too low for your taste, up the lower bound of the range to give you free addresses to use. Once you have an address you want to use, set it in the NAS. Now reboot it and go back in directly at that http://ip.of.syno.nas:5000 Bookmark that in your browser. Now you’re locked in there.
Check your Control Panel - Security on the NAS and make sure it’s not blocking anything stupid… I suspect not because it works with the old router.
Now, go back to the PHT computer and check its IP address. If that’s static, fix it and put it in the 192.168.0.x subnet or set it to DHCP and let the router do the work. Again, after setting it, reboot.
Now, when you open PHT, with both on the same ‘subnet’ (192.168.0.x) it better find it. If it doesn’t, you’ve got a firewall in the way (wifi ‘isolation’ mode or a wifi address range not on the 192.168.0 subnet).
Let me know your progress.
Well something is still not right but it doesn’t matter since I went back to the old router.
So with the new one, I still do not know why none of the clients could connect. The clients were on the new subnet 192.168.0.x as was the plex server. However, even configuring a static address in Plex Media Center or OpenPHT would not allow any connection to the server whose IP address was known.
Now I have a question: Do the clients access Plex.tv to obtain an address? I ask this because in the web interface, under settings / server …there is a place to put a username and password. There is a comment that client devices can find your server if you are logged in. It seems if you are not logged in, it won’t work. And if you forget your password and reset it on Plex.tv, then expect to wait over 10 minutes for it to be valid for a login from the web app. That definitely throws you off too.
So manually configuring a connection does not work on client devices.
Using your browser. Go to Plex.tv. Go to your account. Get your account Password sorted.
While you’re resetting your password. DISCONNECT ALL CONNECTED DEVICES.
Now you’ll start fresh when you reboot those devices
