[HELP] Postal code error while configuring DVR

Server Version#: Version 1.24.3.5033

Player Version#: Version 4.65.1

Tuner Make/Model: xTeVe

Guide/Lineup name: N/A

Using XMLTV?: No

Channel number/Name: N/A

<If providing serv

er logs please do NOT turn on verbose logging>

Hi guys,

I am using an updated version of plex media server on Linux (Debian). After some update my Live TV and DVR stopped working, it always gave me an error and pointed me to the forums.

After 4 weeks without finding a fix, I’ve decided to delete plex from the server and install again. Everything is working and now I can setup a new DVR. It finds the xTeve without any problems, but I cannot go pass the postal code and country selection (please check screenshot).

Before on the same server everything worked well, any ideas on how to fix this?

Thanks in advance, any help is appreciated.

Hi guys,

any help is appreciated, I already gave up here… Is there a problem at the moment with the EPG sources ?

Hi guys,

I cannot find this problem in anywhere else and Plex apparently doesn’t offer support, just on forums. Is there a way to report bug, or communicate with the plex team?

make sure you don’t have a space before the 1 or after the 6 in the zip code

Hi BigWheel, thanks for your reply, but I am sure that there is no space before or after the zip code number, here follows a print screen with the number highlighted so we can be sure that there isnt any space.

Any other ideas?

I didn’t think to ask before but are you using the local web app at IPadress:32400/web? If you are can you please try https://app.plex.tv instead

Hi BugWheel,

Thanks for the attempt to help I was using the https://app.plex.tv

I still did not manage to fix my DVR, please someone help? I already reinstalled plex, so I dont know what else I can do.

Hi guys,

I’ve already tried everything, multiple browzers. I think is an error with this recent update. Anyone can confirm if they managed to configure a new DVR on the latest version of PLEX ?

How can i report a bug ?

I just realized you are using xTeVe. It think you need to use an XMLTV file for that

You can use the Plex EPG with xTeVe provided the channels are mapped correctly. If this is the case then try another zip code in your area and see if that works. With my OTA tuner I don’t use my zip code but another zip code 50 miles away because it suits every channel I can pick up. Otherwise I would have to use multiple locations which doesn’t make sense if another zip code will provide everything.

If you don’t have your channels mapped correctly in xTeVe you’re gonna be doing a lot of manual matching to get the guide displaying correctly for each channel.

Are you sure you are using the current version of web app and server. relalized your screenshot seems to be of an old version. when adding a tuner now it should look like

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