Help setting up Plex Remote access with Synology server and Google Wifi

Server Version#:1.43.1.10611
Player Version#:4.159.0
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

Google wifi port forwarding is in the Google Home app.

Wifi>Network Settings>Advanced Networking>Port Management

Hit the + sign to create a new port forward rule> pick the synology (if it does not list by name pick by IP address) > pick an external port number > enter 32400 for internal port number> you only need TCP > then save the rule.

If you are stuck in some particular step please provide info how your network is.

Thanks Bigwheel

I have created a port forward rule under 32400 for my Synology Nas, unfortunatly Plex is still not available outside my network.

I have a broadband modem connected to a Google Wifi Pro which is then connected to a switch. Which then connects to the server.

If you enter the external port you used at canyouseeme.org does it successfully ping your server?

Error: I could not see your service on 203.123.106.1 on port (3200)
Reason: Connection timed out

should that be 32400 ?

Which ISP do you have? Do you know if they put you on a CGNAT? This causes a double nat. two networks but you don’t have access to their equipment. Sometimes ISP will let you have a static IP just for your self if you call them to ask but they may charge for it.

It should be 32400 :blush: thanks. I’m back with Superloop who Plex used to used to work through without a staticip. They have told me I’m on a CGNAT and my only option is a staticip at $5 a month. They did try forcing a new ip address, and now Plex states it’s fully accessible outside my network but I can’t access it. What can I try next or do I have to pay for a static ip?