Help with remote access

I asked this in another forum am am told it was answered but I don’t see one so i figured i would try it here

I have PMS running on macOS sierra 10.12.6
Router is Netgear r7000 (latest firmware V1.0.9.12_1.2.23)
Upnp didn’t seem to be working so I set up manual port forwarding with a manual port.
When I retry the connection it goes green for a slipt second but then goes back to not available out my network.
I read through the instructions and have disabled remote access, re-enabled it, tried a manual port and an automatic port.
firewall is off on the Mac.
downlaoded the logs but was not sure where I should be looking for information on the failure.
not sure where else to go from here and so any advice would be appreciated.

and I forgot to reserve the IP address for the plex server… hence I was sending to the wrong IP. I’d like to chalk this up to not enough coffee…