Help With Tags on some files?

Server Version#: 1.21.4.4079

Working on creating a playlist of MCEU stuffs, and noticing that most of the files have movie and episode data correct… but some files are not showing the metadata at all, and just showing the file name instead. how do I go about fixing this???3-1-2021 5-54-06 PM

I have attached a screen shot of files that are named properly and some that are not so that you can see what I mean.

Go to

  • Settings - Server - Agents - Shows - TheTVDB

In there, grab the line ‘Local Media Assets’ with your mouse and drag it downwards, so it ends up being at the bottom of the stack of active agents.
Repeat the same under

  • Settings - Server - Agents - Shows - TheMovieDatabase
  • Settings - Server - Agents - Movies - Plex Movie (Legacy)
  • Settings - Server - Agents - Movies - TheMovieDatabase

Afterwards, Refresh Metadata of the affected items.


If your movie library already uses the new “Plex Movie” agent, do this instead:
Edit your movie library
go to the ‘Advanced’ tab
clear the check mark out of “Prefer local metadata”

Afterwards, Refresh Metadata of the affected items.

Thank you!!! this worked perfectly!!!

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